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Printvenue — Amount Not Refunded

Address:Bangalore, Karnataka

Hello there on 26 December I canceled the ordered and spooked with the executive they said me that amount will get refunded in 3-4 working days. Still I am not getting any update on the case.i am trying to call there customer care but it is not getting connected. my order id is[protected]
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my product yet not received

My order product photo mug with order code[protected] yet not received .And also order is not showing in my print venue account. Kindly inform me the tracking details.
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    PrintVenue Phone
    +91 11 3001 7676 [Customer Care]
    +91 12 4667 8100 [Customer Care]
    PrintVenue Address
    Plot No. 375, Udyog Vihar, Phase- II, Gurgaon, Haryana, India - 122016
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