Printvenue.com — Pathetic quality. Worst customer care service in the country!

Address:Bangalore, Karnataka

I would suggest everyone to opt for other sites as investing in this one, trust me you'll regret forever. Do not judge a book by its cover- the product you receive no where matches your expectation. It's of a pathetic quality that you would never want to gift or keep to yourself. The moment you pay is the moment your done with it and no matter what in hell, the error is never getting rectified. The customer care is never really concerned and the company heads- managers, I really don't know what are they being paid for. You lose your money trying to call these junk and they conveniently talk of getting back to you in 3 bloody working days. It's been 2 months for me and my friend with 15 customer care calls costing a min if Rs. 500, and absolute zero response. The company thrives on its "no refund because its personalized" policy - so when they serve you dung you need to accept it because you asked for it- personalized! They should be sued for cheating their customers. ADVISING ALL TO STAY AWAY - they are a pack of cheaters. (Permission was taken from the customer care desk before putting this online- they really did not mind)
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I would suggest everyone to opt for other sites as investing in this one, trust me you'll regret forever. Do not judge a book by its cover- the product you receive no where matches your expectation. It's of a pathetic quality that you would never want to gift or keep to yourself.
The moment you pay is the moment your done with it and no matter what in hell, the error is never getting rectified. The customer care is never really concerned and the company heads- managers, I really don't know what are they being paid for. You lose your money trying to call these junk and they conveniently talk of getting back to you in 3 bloody working days. It's been 2 months for me and my friend with 15 customer care calls costing a min of Rs. 500, and absolute zero response.
The company thrives on its "no refund because its personalized" policy - so when they serve you dung you need to accept it because you asked for it- personalized!
They should be sued for cheating their customers.
ADVISING ALL TO STAY AWAY - they are a pack of cheaters.

(Permission was taken from the customer care desk before putting this online- they really did not mind)
Besides there is one common thing everyone at the "help desk" keeps telling- WE HAVE ESCALATED THE ISSUE, CONCERNED PERSON WOULD GET TO YOU SHORTLY.
Only thing is that's the end of the conversation. You don't get a mail or call what so ever. Only to call them back later and register a fresh complaint all over again.

Heads up- make sure you got sufficient talk time money on your phone as you lose a minimum of 60 rupees every time you call them up and they conveniently put you on hold. Don't hang up or you need to start over afresh- because they are never getting back to you!

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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    22%
    Complaints
    280
    Pending
    0
    Resolved
    56
    PrintVenue Phone
    +91 11 3001 7676 [Customer Care]
    +91 12 4667 8100 [Customer Care]
    PrintVenue Address
    Plot No. 375, Udyog Vihar, Phase- II, Gurgaon, Haryana, India - 122016
    View all PrintVenue contact information