Address: | Coimbatore, Tamil Nadu |
I ordered for 200 premium business cards and simultaneously paid Rs.273/- through online.
Order No[protected] on 28.05.2015.
According to them delivery date is 05.06.2015.
On 3rd of this month, I received a proof for approval. Within 30 minutes, I replied suggesting few corrections.
Till 6th I have not received any revised proof.
I sent a mail, to refund the amount if they are not interested.
On 8th, I received a mail seeking apology and they sent the proof which was sent to me on 3rd.
Again, I sent a mail stating that I will file case at the appropriate forum for the deficiency in service besides claiming compensation for the stress and stain and mental agony suffered by me in this regard.
On 9th, their representative called me over phone. He said the revised proof has been sent on 8th. I requested him to verify the mail and then talk to me and also informed that they have not sent the revised proof. Then I received a mail on 9th that the concerned department will contact me within 3 working days. Neither their representative nor the concerned department people contacted me in this regard as promised. Material also has not been supplied. Was this information helpful? |
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