Printvenue — Print avenue - Dissatisfaction guaranteed

Address:New Delhi, Delhi

Dear Team, I had placed a refund request for my order no.[protected] dated Mar 2, 2015. I was promised that the refund would reach me in about 10 days. Its been more than three weeks now and I have still not received the refund in spite of following up with your customer support execs. I really feel cheated for this attitude. Every time I ask them to send a mail they give me different excuses, some would say they are not allowed to do this while others say they would send an email soon. You really want customers to come to you even after such experience? This is my first experience with you and I am utterly disappointed. Can I please know by when would I be refunded? An extremely disappointed customer, Chandan [protected]
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Dear Chandan,

Greetings from Printvenue.com!

We would like to inform you that your refund is already processed from our end with bank ARN #[protected]****. Complete refund details are shared on your mail id. Kindly let us know in case you need any further assistance.

We are always at your service. For any other assistance feel free to call our customer care team on +[protected] from Monday to Saturday between 8:00am to 8:30pm, or email us at [protected]@printvenue.com.

Thank you for your patience and co-operation.

Regards
Printvenue

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    PrintVenue Phone
    +91 11 3001 7676 [Customer Care]
    +91 12 4667 8100 [Customer Care]
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    Plot No. 375, Udyog Vihar, Phase- II, Gurgaon, Haryana, India - 122016
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