Address: | Kolkata, West Bengal |
I had placed an order no.[protected] on 27.5.2014 for two items, Kara Women Sling Bag - Whooper (Qty 1) and Cheque Book Holder - Panache (Qty 1). The items were for me & my wife. The company displayed shipping time 6 working days during order confirmation and claims that they deliver within 4-5 days. I was shared a docket no "DELPVN682391P" of "Javas courier", when I spoke to Javas Courier they informed that the company didn't pay any sales tax and the shipment was held by the sales tax department. Till date (June 8, 2014) no material was delivered, on 4th June 2014 a new order was created by themselves with a new order no[protected], I had no idea about this order. I did receive the order on 08.6.2014 with new order no, but it was incomplete as only one item (Cheque Book Holder - Panache (Qty 1)) was delivered. Since that time I have been calling up the stupid customer service but they are hardly bothered, every time I am being told that I would be getting the order within one two days, its been almost 15 days but there is no response. The company does not respond at all. Every time u call up the customer care, there is standard response that your complaint has been registered and it would be resolved within two days. It seems that since I have paid in advance through credit card so they have already received the money and therefore they r not bothered to send the order.They neither deliver the product nor refund the money. The most disgusting and sucking site ever. No one should order anything from them
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