[Resolved] Priority International — vouchers not recevied yet and no proper reply from company | |||
My name is Santosh Virkar . I had purchased priority internationals hoilday membership for 5year. While joining i was told that i will get my membership card and gym. voucher within 7 working days, but it did not happan. After repeated calling to priority office in pune(repersentatives name Sapna) i got my membership card, but the gym voucher were not there. For that i called the office again and i was told that it will be coming through courier within 2 days . A week later when i called the customer care number they said that gym voucher for mumbai customer were not issued form pune office they are directly given from mumbai. So i called Manoj (sales executive from mumbai office who had came to my home to collect the payment) regarding my voucher he said he will check for details and call me back with a satisfactory answer, but he never called and there after he never picked up the phone. Every day i had to call him from different number so that he would pick up my phone after talking once he would not pickup the phone from same number . So i went to there mumbai office at Karl residency in andheri there he said they issue the vouchers only on 26th and 15 of every month and they have changed their company policy and now the vouchers will be issued from pune office, and he asked me to give a reminder call for that on 26th september which i did and manoj said that he had already addded my name in list and sumitted it to pune office and within a week i will get my vouchers . So after a weeks time i called customer care at pune and i got the same answer that for mumbai the voucher are given from mumbai itself and i should call manoj regarding that.After calling manoj he said that they have changed the company policy again and vouchers are in printing and i will get them in 3 to 4 days . but nothing has happaned . Now i dont know what to do and who will help me . I am been cheated by this company Was this information helpful? | |||
Complaint marked as Resolved
May 05, 2015 PRIORITY313's response We would like to offer our deepest apologies for the trouble you had to experience with PRIORITY INTERNATIONAL. We are very sorry that this happened to you but rest assured it won’t happen again. To make things even better, we have taken a number of measures to ensure that this error and similar mistakes do not happen again in the future. It is due to you that we have realized this and we thank you for sharing your experience with us. Kindly provide your name and mail id & mail us at [protected]@priorityinternational.net your issue so that it gets resolved.
Best Regards
PRIORITY INTERNATIONAL.
Jul 22, 2015 PRIORITY313's response Issue resolved by priority international kindly mail us at [protected]@priorityinternational.Net
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+91 20 6721 2629
+91 20 6721 2641
3rd Floor, "Suprem", ITI Road, Aundh, Pune, Maharashtra, India - 411001
Hence numerous police complaints were given and at last FIR was registered at APMC police station, Vashi, Navi Mumbai. There are also FIRs against Priority International at Amboli police station, Mumbai and Hadapsar police station, Pune. For further details, Please contact at [protected]@gmail.com or call me at [protected]