Private Bus — Collision by private bus

Address:

601, Sunderam 7, Raheja Complex, Near Times of India, Malad East

The bus number MH47 AS 3795 was drive very rash and hit the side box of my two wheeler.
This is a usual practice of the buses and even the traffic policeman saw but didn't say anything as there was heavy traffic.
This is near Times of India service lane. How could buses be allowed to take service lane.
Please take some action.