Aqua Pure Plus India Pvt Ltd — Water Purifier is not good from day 1-Fraud | |
I have already filed the complaints in www.Core.nic.in (Complaint ID: 57345/2/2013 Filed on Date 5/19/2013 9:00:30 PM)
I bought a Nano Pure water purifier on 17-Nov-2012 at the cost of Rs 13500/-. Unit No: 96156. At that time of install, they didn't check the hardness and taste. They told u will get the taste after one or two days. I asked him to check the hardness they don't have the hardness machine and it should be less than 100. After two days i contacted that installed person and i informed till now no taste. He told he will come and check. After a week he directly called me and checked the water taste and i said same issue. After that he didn't came and i tried so many times not reachable / switch off / not picking the mobile. JAN 2013, one guy asked me to give reference for Water Purifier. I told how u are asking like this Since my machine is not working from day1 and i am using CAN Water from outside. He asked me to contact[protected] and he told my issue will be resolved immediatly. From 9-JAN-2013, I regulary contacted this number no one care about my issue. They told your issue will be resolved with in 48hrs. After some time that number also not worked. Then i reached [protected] and i asked him to raise the complaint about replace the new machine or return back my money. They have given complaint no: 16649 and 18864. I called at least 100 times.(I have my phone bill for this proof). They are telling same answer wait for one day. Recently I sent a mail regarding this issue and i stated like i am going to proceed with consumer even though they are not care about this issue. I don't want to suffer any one like me. Please take the severe action about this company. Was this information helpful? | |
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They have given worst water purifier and am complaining about this issue from day one. No one resolving my issue till now. I have called more than 100 times (I have post paid mobile bill call history for this reference). Even i have communicated through email address but they are not responding. I have filed complaint in www.core.nic.in on 05/19/2013 (Complaint ID: 57345/2/2013). I didn't get any response from them. I went directly to Head Office and asked about this issue they have given some false commitment. I have given enough chance to resolve my issue but they are not ready to resolve. Even i mentioned clearly in the yesterday mail if it continues i will proceed with media. No reposnse
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+91 98 4095 9698 [Madurai]
+91 93 8053 3888 [Ulunderpet & Virudhachalam]
+91 41 5131 2221 [Kallakurichi]
No: 16/148, V.V. Koil Street, Thiruvaleeswar Nagar, Anna Nagar, Chennai, Tamil Nadu, India - 600040
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