[Resolved]  LG Microwave intellocook — Not able to repair the microwave

Address:South Delhi, Delhi

About a month back our LG microwave's keypad stopped working, after my complaint within 2 days Mr. Gurpreet was sent to change the keypad but again after 2-3 days the whole system stopped working. I complained again and again after the 3-4 days Mr. Gurpreet was sent for the service, this time he bought some parts along with him to chanage, but he just tightened some wires and dint use those parts for the repair and went. From 9th May the microwave's keypad stopped working again, after my complaint again Mr. Gurpreet called up saying that there is no problem in the keypad but one of the parts.
I want to know that even after knowing that there is no problem in the keypad but one of the parts WHY DID NOT HE CHANGE THE PART THAT VERY DAY EVEN THOUGH HE HAD BOUGHT THE PARTS?
I would like an expert to be sent for the repair of my microwave, i have requested this before as well.
Would be obliged if my complaint would be taken care of ASAP.
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Aug 13, 2020
Complaint marked as Resolved 
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LG — ineffective repair

My fully automatic LG washing machine's front panel was not working last month. LG changed it for RS.3000 but the new part doesnot sinchronise with machine. All the timings and effectiveness are diffrent. Now the drier is also not working and the machine cant detect proper load for choths, it is taking extralarge even for a single shirt. I complained in vain. Service center says they cant fix it.
Kindly help.
Saurabh Priyadarshi
Mob.no.[protected]

Lg Microwave — Runner Not Working

I have complaint by mobile on 20/06/2011 Ref no. is RNA[protected] and by online on 20/06/2011 Ref No. is CNA[protected].
Mr Jitendra Kumar From Allahabad center tell me "your product have again accurate this problem so I will not come to your home for replace of repair it, If you want to repair your product, come to service center and pay the new product and service value".
Right now my micrtowave is under onside warranty.
Pls give me fast res ponce as soon as possiable

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