Projekt Perfumery India — 2 months passed and order not delivered, seller selling fakes

I placed order of 3 perfumes to Projekt Perfumery India on 24th November 2022.
Order Number: #PPI-SX[protected]XX
Amount: 9862.13/- INR

Today it's 24th January but their are no whereabouts of my order. They don't reply and address my issue when I contact them on their whatsapp business account, their Facebook page and on e-mails. In addition to that they had sent me one perfume out of three but it was a complete fake bottle. A total duplicate of original. I somehow managed to return that after communicating with the owner, Mr. Mohit Khatri. But after that i requested them to refund my money multiple times as they didn't fulfill my order, but all my request are falling to their deaf ears.

I'm no longer interested in the perfumes and I want my money back. Please help get the refund.

e-mail : pankaj.[protected]@gmail.com
Mob: [protected]

Regards,
Pankaj