I have ordered issey miyyake from this website in one of the sale in march (29th mar) and have got order confirmation (Id:[protected]. I was waiting for my product to be delivered, however it never showed up. When i sent email on their id, i got response that it will be delivered in a week, which also didn't happen. I followed up multiple times but no response. Finally i had to call their number and spoke to representative, who then informed me that their is a mistake in the price they had put on the website at the time i made purchase and they cannot ship the product now. I agreed and asked for refund and he said he will initiate that. This was my conversation on 23rd of apr (Almost a month after placing the order). Still no refund as processed. I called back again the week next and got an assurance that i will get refund by next day (Till all of this while i also kept sending emails to them and go no response to even a single email). Till date 7th may 2019 i am still waiting for the refund to be processed and they are not picking calls nor responding to my emails. I spoke to their chat executive and have got assurance that someone will call me, however no one as yet called me. I would recommend to be very very careful while dealing with them and they can take you guys for ride with fake commitments. Was this information helpful? | 
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