Projekt Perfumery India — no response on refund

Uma Sreekanth

from Bengaluru, Karnataka

Website:

www.perfumery.co.in

I ordered a 30ml decant of acqua do gio profumo on the 8th of september. I received an email stating that i'd get an email when the product was shipped. I waited a week and no reply. Then i used their chat support system that gave a very unconcerned response that it would be shipped. Finally after another reminder i received the order on the 26th of september. The packaging was pathetic for a high-end product (Even though it was a decant). There was no label on the bottle and it smelt like strong cheap perfume. I wrote them a mail requesting a refund to which i didn't receive any response. The same with the chat support. I called the two numbers listed here-but no luck there. So i resorted to put up a complaint as i spent my hard earned money on the product. I hope you can help me with the money refund process.

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Projekt Perfumery India customer support has been notified about the posted complaint.

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Comments

ImmortalFlame

from Gurgaon, Haryana

########### BUYERS BEWARE ###############

This fake guy Mohit is cheating customers with his fake perfumes and website. He should be put in JAIL. I'm making a case against him and will soon serve him a legal notice.

He's only selling the original perfumes from his store and to other perfume retailers. But online, he's selling one batch of perfumes in diluted form and other batches mixed with artificial oils or ITTAR. This can lead to very bad health effects on skin and lungs!
Last but not the least, he will always ship your order without some item or the other. Then he keeps ignoring your calls and whatsapp msgs for months until you give up calling altogether!

MC, I will get you arrested soon. BKL Mohit, it's time we close your shady operations.

########### BUYERS BEWARE ###############