Projekt Perfumery India — product not received

Website:

perfumery.co.in

I booked bucephelus xi by armaf niche on 24 july my order # 5323 & i made the payment rs. 1698 thru online it's been said my product will be shipped within a week but it's been 15 days there's no update i tried calling customer service contact [protected] but nobody answered the call nor replying to any mail i don't understand where & whom to contact please help me to get my product