Projekt Perfumery India — Product not received

Projekt Perfumery India — Product not received

N Nishant Uzir Sep 20, 2022 Oct 31, 2022 This thread was updated on Oct 31, 2022

Purchased a product on 25th August 2022. Till 20th September 2022 I still have not received the product. When I wrote to the customer care, I kept receiving the same pre-written mail back. The mail said the following : "Hello Thank you for Writing to Perfumery. Your Order ID - ###. We shall review your request and revert you within 24 Hours. Your Partner in Olfactive Mission, #Perfumery". But no one reached out within the next 24 hours. So I kept sending mails and kept receiving the same mails. Was this information helpful? No (0) Yes (2)
Projekt Perfumery India customer support has been notified about the posted complaint. Oct 31, 2022 Updated by Nishant Uzir After lodging the complaint here, I was told by a person named Mohit that the product would be delivered within a week. But an entire month went by and still the product was not delivered. I tried reaching out to the customer care through email multiple times but no one replied back. Basically, the total wait time for the delivery has been 2 months now and still counting.
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