[Resolved]  Projekt Perfumery India — Refund Initiated but not received

Address:Bungalow no. 2 Rudra Villa, Gandhinagar - Ahmedabad Rd, Bhat, Ahmedabad, Gujarat 382428

I made an order on 5th June 2021 but the perfumery team later said they can't fulfill the order so I asked for my refund to which they agreed on 12th June 2021. In my account, the amount is showing in the "refund request" section of my account but it's not money is not being released to my account. my order number is #PPI-SX[protected]XX

They don't even respond to messages on the number provided by them. Please help.
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Jul 24, 2021
Complaint marked as Resolved 
The team contacted me and refunded my amount. I would still like to say it took them 2 months and a lot of follow-ups to do this, plus I had to take this strict action (consumer complaint forum) only then I got a call from their team.
Projekt Perfumery India customer support has been notified about the posted complaint.
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    Projekt Perfumery India Phone
    +91 90 9988 1082
    +91 84 8889 9048
    Projekt Perfumery India Address
    Shyamal Cross Road, Ahmedabad, Gujarat, India - 380051
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