Projekt Perfumery India — Refund money not received

Address:

Ahmedabad

I had placed an order for a perfume on 21st March, 2020.
The amount was Rs.3, 598.
My order kept getting postponed, so I decided to cancel the order in September.
I have filled the refund form twice, but still haven't received my money or the product. The company just keeps saying that the order will be delivered in 10-15 days, after which nothing happens. This has been going on since July 2020.

I just want my money back, that is all.

My order number is 28608