[Resolved]  Provogue And ICICI — ICICI patched up with Provogue to cheat ICICI customers

Address:

New Delhi, Delhi

I had ordered a Provogue watch in collaboration with ICICI internet banking, made the payment on Provogue.com website through Citrus gateway and when I contacted them, they replied me saying that the payment was successful and my money is with Provogue.com website right now. But, for the past 7 days, my order status is showing up as processing. When I tried to contact their customer care phone numbers, no one attends the call. There is no reply for the numerous emails I sent. No reply. Highly pathetic customer service. ICICI should also take responsibility for partnering with such fake vendors and cheating on their trusted customers. First bad experience with ICICI in the past 6 years. I saw similar posts on Provogue FB page and I feel that Provogue.com is cheating online buyers on a large scale. High time this scam is stopped. These people feel that we are gullible but they should keep in mind that they are hurting their online shopping market base and belittling their image and reputation by indulging in such disparaging deed. Alankar singh