Provogue — ICICI offer watch for order #[protected]: Product not received and order status showing complete.

Address:

Thane, Maharashtra

I have ordered a Provogue watch with (Shipment #[protected] for Order #[protected] and tracking number given[protected], order had been placed on 06/07/15, status shown by Provogue website is delivered/completed but the product haven't been received yet. I tried to reach the customer care number[protected] often since last week but no success, seriously pathetic, I must say. As a customer of Provogue i expect that they should take care of it and being online customer I should not be bothered even but today its the other way round. This will lead me to lose the loyalty towards the brand...