Provogue India — Faulty watch supplied

Address:Bangalore, Karnataka, 560100

I have purchased one Provogue ladies watch through ICICI Bank. I have received this watch on 5th November 2015. On receipt of this watch, I found the same is not working properly and after a day it started working for few hours and again it stopped. I tried to contact Provogue customer care number many times, but not able to speak with any of their customer care executives. I have sent multiple emails and a letter to their office (by courier) and for that no response till date. I need to get this watch replaced, but the main problem is no one (neither from Provogue nor from ICICI bank is responding).
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Provogue India customer support has been notified about the posted complaint.
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Dear Customer (sujithkk),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2zuxt) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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    +91 22 4045 4100
    Provogue India Address
    105/106, Provogue House, 1st Floor, Andheri (W), Mumbai, Maharashtra, India - 400053
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