Provogue India — Glasses not received

Address:

560060

Hi, i have placed order as per offer on hdfc bank account for provogue sunglasses for which shipping charges of rs. 299 got debited from my account. I have ordered the sunglasses on oct 14, 2016. Received a message that my order is placed. There is no tracking order information available on provogue website and the status is showing as complete with the delivery date of 19th october 2016. But i have not received the order yet.

Please help me get the delivery of sunglasses or refund the amount i have already paid.

Thanks,