Provogue (India) Ltd, — Provogue - Provogue icici offer watch did not delivered

Address:

Kolkata, West Bengal

On july 3oth i have placed order for watch n paid as per their terms, , still i didn't get any item n even i tried to track order it showing some number in status field instead of status, no awb number and no location, , , how many days you will take to deliver an item to a major city like kolkata?more than 30 days??pathetic service from Provogue...really need to improve a lot, also i have tried to phone & mail to customercare provogue but till date i have not received any response. if they are unable to send the product request pls return the advance amount.