Provogue India — Online fraud by prologue. Order not yet delivered

Address:Mumbai City, Maharashtra, 400103
Website:www.provogue.com

I had placed an ordered though hdfc bank offer on 24th August 2016 and Rs. 299 as delivery charges have already be paid. It's been more than 28 working days but i haven't received my order yet (Order #[protected]. I have contacted the customer care via email twice on 1st Oct 2016 and 3rd Oct 2016 but they only asked me to check order status online which says order not yet dispatched. The customer care number provided on the website seems to be no longer in existence, as I have tried calling them numerous times but just hear a dial tone.

I don't expect any response now. But want others to be aware of these fraudulent offers and worst customer service of provogue. I am trying to find out what legal action can be taken. Will need to write to HDFC about such frauds through their promotion sites so that this promotion is discontinued from their website.
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Provogue India customer support has been notified about the posted complaint.
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Dear Customer,

Regret the inconvenience caused and we are keen on discussing the concerns you have.

Request you to write to us at [protected]@hdfcbank.com along with your customer ID, offer details and registered contact number. Kindly quote the ref ID TTU[protected] in subject line.

-Natasha
HDFC Bank Customer Assistance

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