Provogue India — Placed an online order - order not received and no response from co.

Address:	Bangalore, Karnataka, 560071
Website:	www.provogue.com/axisbanktransaction

Placed an order with provogue using Axis bank promo - code where in I was entitled to recieve a hand bag by just paying a nominal delievery fee. I had mad the payment of delievery charges, got the confirmation from Provogue as well regarding the payment. No response since then from Provogue and tracking site shows the co. is still processing the order. Also, the customer care people just picks up the call and do not talk. No response whatsoever from the company.