Provogue India — Porvogue watch icici offer not received

Address:

Mumbai City, Maharashtra

T's been 25 days since i placed an order but i haven't got any mail or call from their side my order no[protected]. I have order a Gents Watch -104014-BK-022-F on 24 August but today 15th September but i haven't got watch till now. My sku code is 104014-BK-022-F .I also tried to call but not able to make a call on customer care number[protected] mentioned in their website. The other number[protected] kept on ringing but no body answers the call. I have drafted two mails but did not get any response from their side, even track shipment doesn't gives any details of where the order is it just ended up with blank screen with delivery tracking number[protected] . Also the order is showing as complete. I didn't received the product then how can they mention the status as complete. Pls take the necessary action and provide us the solution as provogue is brand name and they are fooling people like this is not acceptable.