Provogue India — provogue combo offer made through irctc link order not yet received even after 36 days

Address:Mumbai City, Maharashtra
Website:www.provogue.com

I had placed an order on provogue through the irctc link of a combo offer on june 19, 2018 & made payment online via card, but i have still not received the goods nor refund amount.

I have made multiple calls on their customer care number but no one is answering the calls. I think this company is closing or already closed, i request the concern authorities to take action against provogue for cheating the customers.
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Provogue India customer support has been notified about the posted complaint.
Jul 25, 2018
Updated by arfeen111
I had made train tickets through IRCTC & after making the booking we will get a link from Provogue for online shopping with some combo offers & I did purchase 1 combo & we have to make the payment while ordering there is no cash on delivery option. It was been 36 days no I have not got the combo from Provogue nor my amount refunded to my account so it’s totally fraud. If you try to call there call centre there is no one to pickup the call.
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Product delivered for invoice no:[protected]
Order no:[protected]
Item :-navy blue backpack
SKU:-104884-BL-173-F
HSN :-4202
IS A FAKE ONE

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