Provogue India — Watch not received

Address:Mumbai City, Maharashtra, 400703
Website:www.provogue.com

I had ordered a watch with order no.[protected] via ICICI bank offer o[censored]sing the coupon code ICICI2014 on 21st Aug 2016 but i had not recieved the watch till 26th September 2016. The money has been deducted from my account but order has not been recieved. In fact the status on tracking shows complete despite such a delay. The customer care is pathetic as they just dont pick up the call. I request you to either complete your order or refund back my money.
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I have ordered sunglasses online with offer from HSBC payment options was only through debit/netbank.amount deducted and when now tracking order showing complete and estimated delivery date as 22sep(which is already gone). Can you please send me status else refund the amount.
Order details # name chandrakant more contact [protected]

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    Provogue India Phone
    +91 22 4045 4100
    Provogue India Address
    105/106, Provogue House, 1st Floor, Andheri (W), Mumbai, Maharashtra, India - 400053
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