Provogue — Not delivering the product

Address:

New Delhi, Delhi

I have ordered a watch from provogue under an offer from ICICI bank. Provogue has deducted an amount of 299 from my account on 7th August 2015. The status of my order as of 20th August 2015 is Processing and this has been in processing from the order date. The customer care numbers provided are also not working (either it says busy or no one attends). My order number is[protected]. Attaching the snapshot of the provogue my order page