Provogue — Provogue watch not delivered but amount debited

Address:Mumbai City, Maharashtra

I ordered a rovogue watch (white) during the ICICI provogue campaign on August 4, 2015. The amount got debited from my account but I have still not received the watch despite waiting patiently for one month. My track order number is:[protected]. The tracking number that I got from provogue e-mail is MUMPVGP521905, but on calling the shipping company they told me that its invalid. Provogue does not reply to my emails or attend my calls. Please help me. I feel cheated. I really trusted the brand name of provogue and ICICI.
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Provogue India customer support has been notified about the posted complaint.
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Dear Customer (astha12345),

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2vwh0) in the subject line.

Regards,
ICICI Bank Customer Service Team

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