PSPCL — complaints not resloved even after one month has passed

I have registered first complaint on 14.4.2015 complaint no. 1284000. Line man came to see but reffered to je arun to whome i contacted on mobile he came to see & said to resolve next day. but after that he is not picking my phone then again i logged a complaint on 14/5/2015 complaint no.1436683 . again a line man reffered to je to call him but he is not picking my mobile . so what should i do now there is a huge risk as 11 kva lines are just 2 inches from my building as the pole is bent towards building . i requested so many times but i m getting no response sandeep kumar bajaj [protected]