Submit a Complaint
Claimed

PTron Complaints & Reviews

ptron.in
1
Updated: Jul 18, 2024
Complaints 325
Resolved
13
Unresolved
312
Bad 😕 It seems that PTron has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to PTron

Having problems with PTron?

File a complaint and get it resolved by PTron customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Electronics & Appliances
PTron

PTron reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vinodkr
from Delhi, Delhi
Feb 16, 2021
Report
Copy

Address: <p>Wz 49&nbsp; J BLOCK HARI NAGAR BERIWALA BAGH GALI NO.7</p>

Ptron ear bass bassbuds purchased from Amazon dt.20.1.21 but the headphone is not working in a month . Raised the query to ptron customer care but no reply at all.

Worst product purchased . As per warranty policy ptron has one year warranty for the product.. customer care services are also poor .
+1 photos
PTron customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Md Samim Khan
    Feb 13, 2021
    Report
    Copy

    Address: Haydrabaad

    I purchased Ptron earbuds from Amazon.in. Ptron company had given 1year warranty. Now earbuds not working properly as automatically disconnected and connected automatically after two months. I did mail to Ptron team to please replace this product but they're telling me that you've to courier this product by your own expense then do order again from Amazon. Many time I did mail but they're not responding yet. I would like to inform to future customers that this is fake committed warrant of Ptron company. Please ne'er buy any product of Ptron. I almost paid 1500/- for this product after seeing 1 year warranty.
    +1 photos
    PTron customer support has been notified about the posted complaint.
    Feb 13, 2021
    Updated by Md Samim Khan     PFA invoice

    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Dinesh Kevin
      from Hyderabad, Telangana
      Feb 10, 2021
      Report
      Copy

      I bought Ptron tango wireless Bluetooth from flipkart 6 month ago. Now I am facing isues...left side bur was not working properly..
      so i call ptron tango customer care than they said to me that you send that product to us then i send that product to ptron tango..office Hyderabad...its has been 1 month now...now they dont give me any answer about that product .thanks...plz take some action about that company.thankyou
      flipkart order id[protected]
      post no - EU[protected]N
      PTron customer support has been notified about the posted complaint.
      Feb 13, 2021
      Updated by Dinesh Kevin       not resolve yet
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sashikash
        Feb 4, 2021
        Report
        Copy

        I have bought ptron bass buds in dec2020. I have audio issue so I contacted ptron customer service. They have instructed to ship the product to address for replacement. I have told them that I would come in person and give the product for which they have agreed. When I went to address there is no company with that name. Kindly refund my amount
        PTron customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Paos
          from Bengaluru, Karnataka
          Feb 1, 2021
          Report
          Copy

          Address: Anmol Cooperative Housing Society, Sector 12, Kharghar

          Maine aapki company ka Bluetooth liya tha vah kharap ho gaya hai krupa karke aap use badal dijiye
          +1 videos
          PTron customer support has been notified about the posted complaint.
          Feb 01, 2021
          Updated by Paos           Sir Bluetooth not working
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Paos
            from Bengaluru, Karnataka
            Feb 1, 2021
            Report
            Copy

            Address: D 33/5Anmol CHS Sect 12kharghar navi mumbai 410210

            Maine liya hua ptron ka Bluetooth ek saidse band hai krupa karke aap muze dusara dedijiye 🙏
            PTron customer support has been notified about the posted complaint.
            View replies
            Jadse jald muze naya Bluetooth dijiye
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kailashjn
              from Bengaluru, Karnataka
              Jan 19, 2021
              Report
              Copy

              On Jan 15, 2021 I purchased a PTron Avento Pro Bluetooth 5.0 Headphones with TF Slot from your store on-line and requested the item to be shipped at my address . Transaction ID: [protected].

              Today I received a call from courier guy and he was not understanding Hindi or English properly. After several calls, I realized that item is shipped to Hyderabad. I mean How can is this possible? I have mentioned address of Mumbai.

              Order Date:[protected]:18:00.

              Could you please check and help me to get my item.

              Thanks,
              Kailash
              PTron customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Aashna bai
                from Cochin, Kerala
                Jan 14, 2021
                Report
                Copy

                I am used your earbuds for only 1 week but today one piece of earbuds are not working .it was working since one hour and suddenly it stoped. What should I do now?
                PTron customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Akshat Verna
                  Jan 12, 2021
                  Report
                  Copy

                  My right side earphone is not working.
                  Buyed from amazon.
                  +2 photos
                  PTron customer support has been notified about the posted complaint.
                  View replies
                  I have the same problem.
                  Reply
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Reju Dutta
                    Jan 9, 2021
                    Report
                    Copy

                    My ptron bassfest bluetooth headphone is not being on Power. Charge was from last night but till now is not being on.
                    PTron customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Azhar mmd
                      from Powai, Maharashtra
                      Jan 7, 2021
                      Report
                      Copy

                      One side not working earbud wireless

                      PTron Bassbuds In-Ear True Wireless was bought on September 2020 and one side stopped working on December 2020. I contacted for replacement of the product by raising a ticket, #PR566869, and returned the product to Ptron via DTDC courier, which was delivered to Ptron on 2nd January 2021. After that i am not getting any response from Ptron customer service. I need a replacement for the product ASAP....
                      +3 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      A
                      Anuj Rajpoot
                      Jan 4, 2021
                      Report
                      Copy

                      Address: 19a daheli sujanpur

                      My ptron bassbuds audio is not properly work.
                      PTron customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        abhishekmeena90
                        Jan 2, 2021
                        Report
                        Copy

                        Address: III/105 gandhi nagar ,jaipur

                        I order PTron earbud from amazon on Friday 23 October 2020,

                        Order#[protected]
                        (I have invoice)
                        now it will not be working properly and according to the bill provided by your product having a one-year manufacturer warranty. So, I want to exchange my product. for that, I will try to call you many times, but no one picks up. So it my call my humble request to you please kindly pay attention to my problem.
                        PTron customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Surjyamani
                          Jan 1, 2021
                          Report
                          Copy

                          Address: State-Odisha, At -Jubli town Dhenkanal,District- Dhenkanal, pin-759015,phone no-9348134419

                          My PTron Tengent Evo bluetooth 5.0 wireless sport neckband right side ear speaker is not audible. I want to return my product so please kindly support me.
                          PTron customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Deepak Shergill
                            from Delhi, Delhi
                            Jan 1, 2021
                            Report
                            Copy

                            Dear Team,

                            I want to raise a complaint as I have purchased a product (bluetooth speaker) from your website but it not working properly.

                            Bettary backup is very poor and sound is low as expected
                            Order[protected]
                            No. [protected]
                            Mail id - deepak.deepakraj.[protected]@gmail.com

                            Please return the product and refund my amount.

                            I very dispont with product and service, please help me asap

                            Thanks
                            Deepak Singh

                            Get Outlook for Android
                            PTron customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              Harihar Pal
                              from Delhi, Delhi
                              Dec 31, 2020
                              Report
                              Copy

                              Address: Pradha devi ki chawl room 17 amal faliya namdha vapi. Name harihar pal

                              Bluetooth is not swich on and not working damage. In 7days
                              +1 photos
                              PTron customer support has been notified about the posted complaint.
                              Dec 31, 2020
                              Updated by Harihar Pal                               Patron company Bluetooth is not working in7days Bluetooth is not switch on. Full charge conditions

                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Deepak Shergill
                                from Delhi, Delhi
                                Dec 29, 2020
                                Report
                                Copy

                                Bettary backup is very poor and sound is low as expected
                                Ordere[protected]
                                No. [protected]
                                Mail id - deepak.deepakraj.[protected]@gmail.com

                                Please return and refund my amount

                                Thanks
                                Deepak Singh
                                PTron customer support has been notified about the posted complaint.
                                View replies
                                Please resolve the issue ASAP
                                Reply
                                Please call back me
                                Reply
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  karodiya studio
                                  from Delhi, Delhi
                                  Dec 27, 2020
                                  Report
                                  Copy

                                  Ptron earbud 🎧 voice delay problem
                                  Plz shortout my problem or refunded my payment
                                  PTron customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Azim Tikha
                                    Dec 24, 2020
                                    Report
                                    Copy

                                    Address: C-9,10 Padmavati soc, Udnahyad , Limbayat ,udnah ,Surat

                                    Right wireless headphones problem
                                    PTron customer support has been notified about the posted complaint.
                                    View replies
                                    Warranty ok
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sibi Elias
                                      from Powai, Maharashtra
                                      Dec 10, 2020
                                      Report
                                      Copy

                                      I purchased a product in August 2020 and it stopped working after a month. I did email them asking the replacement or warranty procedure, but no one has replied anything yet, its been few months since I am waiting. They will not pick up the call at all.. Very poor customer service.
                                      +1 photos
                                      PTron customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Skullcandy
                                        1
                                        (205)
                                        Symphony Limited
                                        2.1
                                        (705)
                                        TAB Technologies
                                        2.5
                                        (4)