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PTron Complaints & Reviews

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Updated: Dec 16, 2025
Complaints 327
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Bad 😕 It seems that PTron has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PTron

PTron reviews & complaints page 10

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T
tilakratna
from Delhi, Delhi
Mar 8, 2021
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Address: vijayawada, AP

I Have purchased PTron blue tooth ear buds on 21/01/2021 but last one week Right side is working and Left side is not working please replace the product otherwise do the service.

A.Ratna Tilak
[protected].
PTron customer support has been notified about the posted complaint.
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    S
    Sahil0016
    Mar 5, 2021
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    I did online payment in official patron page it's been 12 hours but I didn't get a shipment summary yet, it even did not days when it will be delivered
    PTron customer support has been notified about the posted complaint.
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      S
      sai_pubg
      from Vijayawada, Andhra Pradesh
      Feb 26, 2021
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      Address: virat sai towers

      Hi good afternoon,
      I want right side earbud to repair or replacement so please help sir
      PTron customer support has been notified about the posted complaint.
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        V
        vinodkr
        from Delhi, Delhi
        Feb 16, 2021
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        Address: <p>Wz 49&nbsp; J BLOCK HARI NAGAR BERIWALA BAGH GALI NO.7</p>

        Ptron ear bass bassbuds purchased from Amazon dt.20.1.21 but the headphone is not working in a month . Raised the query to ptron customer care but no reply at all.

        Worst product purchased . As per warranty policy ptron has one year warranty for the product.. customer care services are also poor .
        PTron customer support has been notified about the posted complaint.
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          M
          Md Samim Khan
          Feb 13, 2021
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          Address: Haydrabaad

          I purchased Ptron earbuds from Amazon.in. Ptron company had given 1year warranty. Now earbuds not working properly as automatically disconnected and connected automatically after two months. I did mail to Ptron team to please replace this product but they're telling me that you've to courier this product by your own expense then do order again from Amazon. Many time I did mail but they're not responding yet. I would like to inform to future customers that this is fake committed warrant of Ptron company. Please ne'er buy any product of Ptron. I almost paid 1500/- for this product after seeing 1 year warranty.
          PTron customer support has been notified about the posted complaint.
          Feb 13, 2021
          Updated by Md Samim Khan           PFA invoice

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            D
            Dinesh Kevin
            from Hyderabad, Telangana
            Feb 10, 2021
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            I bought Ptron tango wireless Bluetooth from flipkart 6 month ago. Now I am facing isues...left side bur was not working properly..
            so i call ptron tango customer care than they said to me that you send that product to us then i send that product to ptron tango..office Hyderabad...its has been 1 month now...now they dont give me any answer about that product .thanks...plz take some action about that company.thankyou
            flipkart order id[protected]
            post no - EU[protected]N
            PTron customer support has been notified about the posted complaint.
            Feb 13, 2021
            Updated by Dinesh Kevin             not resolve yet
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              S
              Sashikash
              Feb 4, 2021
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              I have bought ptron bass buds in dec2020. I have audio issue so I contacted ptron customer service. They have instructed to ship the product to address for replacement. I have told them that I would come in person and give the product for which they have agreed. When I went to address there is no company with that name. Kindly refund my amount
              PTron customer support has been notified about the posted complaint.
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                P
                Paos
                from Bengaluru, Karnataka
                Feb 1, 2021
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                Address: Anmol Cooperative Housing Society, Sector 12, Kharghar

                Maine aapki company ka Bluetooth liya tha vah kharap ho gaya hai krupa karke aap use badal dijiye
                +1 videos
                PTron customer support has been notified about the posted complaint.
                Feb 01, 2021
                Updated by Paos                 Sir Bluetooth not working
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                  P
                  Paos
                  from Bengaluru, Karnataka
                  Feb 1, 2021
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                  Address: D 33/5Anmol CHS Sect 12kharghar navi mumbai 410210

                  Maine liya hua ptron ka Bluetooth ek saidse band hai krupa karke aap muze dusara dedijiye 🙏
                  PTron customer support has been notified about the posted complaint.
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                  Jadse jald muze naya Bluetooth dijiye
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                    K
                    Kailashjn
                    from Bengaluru, Karnataka
                    Jan 19, 2021
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                    On Jan 15, 2021 I purchased a PTron Avento Pro Bluetooth 5.0 Headphones with TF Slot from your store on-line and requested the item to be shipped at my address . Transaction ID: [protected].

                    Today I received a call from courier guy and he was not understanding Hindi or English properly. After several calls, I realized that item is shipped to Hyderabad. I mean How can is this possible? I have mentioned address of Mumbai.

                    Order Date:[protected]:18:00.

                    Could you please check and help me to get my item.

                    Thanks,
                    Kailash
                    PTron customer support has been notified about the posted complaint.
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                      A
                      Aashna bai
                      from Cochin, Kerala
                      Jan 14, 2021
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                      I am used your earbuds for only 1 week but today one piece of earbuds are not working .it was working since one hour and suddenly it stoped. What should I do now?
                      PTron customer support has been notified about the posted complaint.
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                        A
                        Akshat Verna
                        Jan 12, 2021
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                        My right side earphone is not working.
                        Buyed from amazon.
                        PTron customer support has been notified about the posted complaint.
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                        I have the same problem.
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                          R
                          Reju Dutta
                          Jan 9, 2021
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                          My ptron bassfest bluetooth headphone is not being on Power. Charge was from last night but till now is not being on.
                          PTron customer support has been notified about the posted complaint.
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                            A
                            Anuj Rajpoot
                            Jan 4, 2021
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                            Address: 19a daheli sujanpur

                            My ptron bassbuds audio is not properly work.
                            PTron customer support has been notified about the posted complaint.
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                              A
                              abhishekmeena90
                              Jan 2, 2021
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                              Address: III/105 gandhi nagar ,jaipur

                              I order PTron earbud from amazon on Friday 23 October 2020,

                              Order#[protected]
                              (I have invoice)
                              now it will not be working properly and according to the bill provided by your product having a one-year manufacturer warranty. So, I want to exchange my product. for that, I will try to call you many times, but no one picks up. So it my call my humble request to you please kindly pay attention to my problem.
                              PTron customer support has been notified about the posted complaint.
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                                S
                                Surjyamani
                                Jan 1, 2021
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                                Address: State-Odisha, At -Jubli town Dhenkanal,District- Dhenkanal, pin-759015,phone no-9348134419

                                My PTron Tengent Evo bluetooth 5.0 wireless sport neckband right side ear speaker is not audible. I want to return my product so please kindly support me.
                                PTron customer support has been notified about the posted complaint.
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                                  D
                                  Deepak Shergill
                                  from Delhi, Delhi
                                  Jan 1, 2021
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                                  Dear Team,

                                  I want to raise a complaint as I have purchased a product (bluetooth speaker) from your website but it not working properly.

                                  Bettary backup is very poor and sound is low as expected
                                  Order[protected]
                                  No. [protected]
                                  Mail id - deepak.deepakraj.[protected]@gmail.com

                                  Please return the product and refund my amount.

                                  I very dispont with product and service, please help me asap

                                  Thanks
                                  Deepak Singh

                                  Get Outlook for Android
                                  PTron customer support has been notified about the posted complaint.
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                                    H
                                    Harihar Pal
                                    from Delhi, Delhi
                                    Dec 31, 2020
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                                    Address: Pradha devi ki chawl room 17 amal faliya namdha vapi. Name harihar pal

                                    Bluetooth is not swich on and not working damage. In 7days
                                    PTron customer support has been notified about the posted complaint.
                                    Dec 31, 2020
                                    Updated by Harihar Pal                                     Patron company Bluetooth is not working in7days Bluetooth is not switch on. Full charge conditions

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                                      D
                                      Deepak Shergill
                                      from Delhi, Delhi
                                      Dec 29, 2020
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                                      Bettary backup is very poor and sound is low as expected
                                      Ordere[protected]
                                      No. [protected]
                                      Mail id - deepak.deepakraj.[protected]@gmail.com

                                      Please return and refund my amount

                                      Thanks
                                      Deepak Singh
                                      PTron customer support has been notified about the posted complaint.
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                                      Please resolve the issue ASAP
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                                      Please call back me
                                      Reply
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                                        K
                                        karodiya studio
                                        from Delhi, Delhi
                                        Dec 27, 2020
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                                        Ptron earbud 🎧 voice delay problem
                                        Plz shortout my problem or refunded my payment
                                        PTron customer support has been notified about the posted complaint.
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