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PTron Complaints & Reviews

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Updated: Dec 16, 2025
Complaints 326
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Bad 😕 It seems that PTron has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PTron reviews & complaints page 10

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S
sai_pubg
from Vijayawada, Andhra Pradesh
Feb 26, 2021
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Address: virat sai towers

Hi good afternoon,
I want right side earbud to repair or replacement so please help sir
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    V
    vinodkr
    from Delhi, Delhi
    Feb 16, 2021
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    Address: <p>Wz 49&nbsp; J BLOCK HARI NAGAR BERIWALA BAGH GALI NO.7</p>

    Ptron ear bass bassbuds purchased from Amazon dt.20.1.21 but the headphone is not working in a month . Raised the query to ptron customer care but no reply at all.

    Worst product purchased . As per warranty policy ptron has one year warranty for the product.. customer care services are also poor .
    +1 photos
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      M
      Md Samim Khan
      Feb 13, 2021
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      Address: Haydrabaad

      I purchased Ptron earbuds from Amazon.in. Ptron company had given 1year warranty. Now earbuds not working properly as automatically disconnected and connected automatically after two months. I did mail to Ptron team to please replace this product but they're telling me that you've to courier this product by your own expense then do order again from Amazon. Many time I did mail but they're not responding yet. I would like to inform to future customers that this is fake committed warrant of Ptron company. Please ne'er buy any product of Ptron. I almost paid 1500/- for this product after seeing 1 year warranty.
      +1 photos
      PTron customer support has been notified about the posted complaint.
      Feb 13, 2021
      Updated by Md Samim Khan       PFA invoice

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        D
        Dinesh Kevin
        from Hyderabad, Telangana
        Feb 10, 2021
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        I bought Ptron tango wireless Bluetooth from flipkart 6 month ago. Now I am facing isues...left side bur was not working properly..
        so i call ptron tango customer care than they said to me that you send that product to us then i send that product to ptron tango..office Hyderabad...its has been 1 month now...now they dont give me any answer about that product .thanks...plz take some action about that company.thankyou
        flipkart order id[protected]
        post no - EU[protected]N
        PTron customer support has been notified about the posted complaint.
        Feb 13, 2021
        Updated by Dinesh Kevin         not resolve yet
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          S
          Sashikash
          Feb 4, 2021
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          I have bought ptron bass buds in dec2020. I have audio issue so I contacted ptron customer service. They have instructed to ship the product to address for replacement. I have told them that I would come in person and give the product for which they have agreed. When I went to address there is no company with that name. Kindly refund my amount
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            P
            Paos
            from Bengaluru, Karnataka
            Feb 1, 2021
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            Address: Anmol Cooperative Housing Society, Sector 12, Kharghar

            Maine aapki company ka Bluetooth liya tha vah kharap ho gaya hai krupa karke aap use badal dijiye
            +1 videos
            PTron customer support has been notified about the posted complaint.
            Feb 01, 2021
            Updated by Paos             Sir Bluetooth not working
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              P
              Paos
              from Bengaluru, Karnataka
              Feb 1, 2021
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              Address: D 33/5Anmol CHS Sect 12kharghar navi mumbai 410210

              Maine liya hua ptron ka Bluetooth ek saidse band hai krupa karke aap muze dusara dedijiye 🙏
              PTron customer support has been notified about the posted complaint.
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              Jadse jald muze naya Bluetooth dijiye
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                K
                Kailashjn
                from Bengaluru, Karnataka
                Jan 19, 2021
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                On Jan 15, 2021 I purchased a PTron Avento Pro Bluetooth 5.0 Headphones with TF Slot from your store on-line and requested the item to be shipped at my address . Transaction ID: [protected].

                Today I received a call from courier guy and he was not understanding Hindi or English properly. After several calls, I realized that item is shipped to Hyderabad. I mean How can is this possible? I have mentioned address of Mumbai.

                Order Date:[protected]:18:00.

                Could you please check and help me to get my item.

                Thanks,
                Kailash
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                  A
                  Aashna bai
                  from Cochin, Kerala
                  Jan 14, 2021
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                  I am used your earbuds for only 1 week but today one piece of earbuds are not working .it was working since one hour and suddenly it stoped. What should I do now?
                  PTron customer support has been notified about the posted complaint.
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                    A
                    Akshat Verna
                    Jan 12, 2021
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                    My right side earphone is not working.
                    Buyed from amazon.
                    +2 photos
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                    I have the same problem.
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                      R
                      Reju Dutta
                      Jan 9, 2021
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                      My ptron bassfest bluetooth headphone is not being on Power. Charge was from last night but till now is not being on.
                      PTron customer support has been notified about the posted complaint.
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                        A
                        Azhar mmd
                        from Powai, Maharashtra
                        Jan 7, 2021
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                        One side not working earbud wireless

                        PTron Bassbuds In-Ear True Wireless was bought on September 2020 and one side stopped working on December 2020. I contacted for replacement of the product by raising a ticket, #PR566869, and returned the product to Ptron via DTDC courier, which was delivered to Ptron on 2nd January 2021. After that i am not getting any response from Ptron customer service. I need a replacement for the product ASAP....
                        +3 photos
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                        A
                        Anuj Rajpoot
                        Jan 4, 2021
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                        Address: 19a daheli sujanpur

                        My ptron bassbuds audio is not properly work.
                        PTron customer support has been notified about the posted complaint.
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                          A
                          abhishekmeena90
                          Jan 2, 2021
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                          Address: III/105 gandhi nagar ,jaipur

                          I order PTron earbud from amazon on Friday 23 October 2020,

                          Order#[protected]
                          (I have invoice)
                          now it will not be working properly and according to the bill provided by your product having a one-year manufacturer warranty. So, I want to exchange my product. for that, I will try to call you many times, but no one picks up. So it my call my humble request to you please kindly pay attention to my problem.
                          PTron customer support has been notified about the posted complaint.
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                            S
                            Surjyamani
                            Jan 1, 2021
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                            Address: State-Odisha, At -Jubli town Dhenkanal,District- Dhenkanal, pin-759015,phone no-9348134419

                            My PTron Tengent Evo bluetooth 5.0 wireless sport neckband right side ear speaker is not audible. I want to return my product so please kindly support me.
                            PTron customer support has been notified about the posted complaint.
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                              D
                              Deepak Shergill
                              from Delhi, Delhi
                              Jan 1, 2021
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                              Dear Team,

                              I want to raise a complaint as I have purchased a product (bluetooth speaker) from your website but it not working properly.

                              Bettary backup is very poor and sound is low as expected
                              Order[protected]
                              No. [protected]
                              Mail id - deepak.deepakraj.[protected]@gmail.com

                              Please return the product and refund my amount.

                              I very dispont with product and service, please help me asap

                              Thanks
                              Deepak Singh

                              Get Outlook for Android
                              PTron customer support has been notified about the posted complaint.
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                                H
                                Harihar Pal
                                from Delhi, Delhi
                                Dec 31, 2020
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                                Address: Pradha devi ki chawl room 17 amal faliya namdha vapi. Name harihar pal

                                Bluetooth is not swich on and not working damage. In 7days
                                +1 photos
                                PTron customer support has been notified about the posted complaint.
                                Dec 31, 2020
                                Updated by Harihar Pal                                 Patron company Bluetooth is not working in7days Bluetooth is not switch on. Full charge conditions

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                                  D
                                  Deepak Shergill
                                  from Delhi, Delhi
                                  Dec 29, 2020
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                                  Bettary backup is very poor and sound is low as expected
                                  Ordere[protected]
                                  No. [protected]
                                  Mail id - deepak.deepakraj.[protected]@gmail.com

                                  Please return and refund my amount

                                  Thanks
                                  Deepak Singh
                                  PTron customer support has been notified about the posted complaint.
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                                  Please resolve the issue ASAP
                                  Reply
                                  Please call back me
                                  Reply
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                                    K
                                    karodiya studio
                                    from Delhi, Delhi
                                    Dec 27, 2020
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                                    Ptron earbud 🎧 voice delay problem
                                    Plz shortout my problem or refunded my payment
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                                      A
                                      Azim Tikha
                                      Dec 24, 2020
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                                      Address: C-9,10 Padmavati soc, Udnahyad , Limbayat ,udnah ,Surat

                                      Right wireless headphones problem
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                                      Warranty ok
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