PTron Complaints & Reviews

Address: WELLNESS HEALTHCARE & BEAUTY CENTRE SHOP NO 1, ORIANA CREST

I purchege neckband 599 that time is proprly workind nd suddnely stop working no any responce

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Address: Hyderabad

I've opted for replacement and they got me a defective replacement product. Again I asked them to send me a proper unit and they've taken away this product. And asked me to wait from 13th of October. It's been almost two months now. Please find me a proper solution.

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Address: Mumbai

Pathetic buy. Within two months, the classic fault of badly made headphones occurred -- one side stopped working. With the product under warranty, one would expect a replacement, but their customer service is a farce and they do not intend to actually provide any support or honour valid claims.

Don't waste your time writing to bots or calling a number that only returns automated voice messages. It's the first and last time I will ever purchase anything from these frauds at Ptron.

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Address: Shantinagar, nuapada,nayabazar cuttack

One side ear bus are note working some time problem in 2 sides bud

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Nov 15, 2021

Updated by Badrinarayan dash Ear buds not working /warrantyclaim

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Address: 203, Dipti Soc, J Type Kopri Colony, Thane

I Purchased Ptron Wireless Neckband From Amazom And After 4 Months I Started Facing Issue Of Charging. As Charging Last Long Only For 1 To 1.5 hrs. I Claim For Warranty. I Got Mail From Them To Post The product to their Place. The Claim Warranty That Prton Provides Is Not User Friendly And It is also Very Complicated. Even The Product I Got As Replacement Is Not Good It Has A Body Issue Of Ear Buds. PTRON should Work On Their Complaints And Should Improve The Warranty Service

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Address: A/p Mhaisal, tal. Miraj, Dist. Sangli, maharashtra

I have purchased p tron bt head phone from Amazon since before 3 months, but now this product not working properly, please send me another product
Thank you

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Address: M/s Palred Technologies Private Limited 8-2-703/2/8, Road No.12, Banjara Hills, Hyderabad, Telangana Pin Code: 500034

Just after use of 2.5 months, left ear stopped working and now when i claimed for warranty they told me to post the product to their location and it cost me additional 100 rs. after 2 weeks spent and now they do not respond at all.
i have contacted the consumer support authority of my area and on next wednesday they will verify my invoice and india post details.
i am not seeking for any compensation as such but as a law student i am obligated to safeguard the interest of the consumers. for reference i am giving my ptron customer complaint ticket no.: PR115041
I would really appreciate if ptron team contact me.

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Dakshesh Bohra

Nov 11, 2021

Same with me ...

I have been following up but no response.
Wasted money on product and Courier both

Even if we try to feedback on Amazon, they don't approve negetive feedback that caused me to get in trapped and buys such products.

Ptron bluetooth earphones - Comment #3919407 - Image #0

Ptron bluetooth earphones - Comment #3919407 - Image #1

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PR518838. My warranty claim is not done till now. It's taking too long contact me [protected].

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Address: c 102 ,golden harvest, Queens park, mira road

Right ear bud not working at all, got the delivery from amazon a week ago on the 10 -10...please replace it asap

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Address: Palred Retail Private Limited. Plot No. 2, 8-2-703/2/B Road Number 12, Banjara Hills Hyderabad, Telangana - 500034. Phone:040 - 67138888

Website: Ptron.in

Product name : Ptron bass buds sport
Issue : one side audio is defective
Invoice I'd: PT186579

I REGISTER COMPLAINT IN THEIR LASTESTONE.COM WEBSITE

COMPLAINTS id : LO336739

I AM SUPPOSED TO RECEIVE A CALL FROM THEM.. BUT THEY DIDN'T CALL BACK AND THEIR TOLL FREE NUMBER IS ALWAYS BUSY
Not responding for a defective product

Consumer complaints india pls help and sort it out

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Oct 07, 2021

Updated by Anwarrawana Complaint not yet resolved

Oct 11, 2021

Updated by Anwarrawana Am just getting automated mails only..ptron team didn't called me.. And my issue is not sorted.. I want to sue them.. Kindly help me to compensate my money and time

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Address: Palred Retail Private Limited. Plot No. 2, 8-2-703/2/B Road Number 12, Banjara Hills Hyderabad, Telangana - 500034

Website: www.ptron.in

Product name : Ptron bass buds sport
Issue : one side audio is defective
Invoice I'd: PT186579

I REGISTER COMPLAINT IN THEIR LASTESTONE.COM WEBSITE

COMPLAINTS id : LO336739

I AM SUPPOSED TO RECEIVE A CALL FROM THEM.. BUT THEY DIDN'T CALL BACK AND THEIR TOLL FREE NUMBER IS ALWAYS BUSY

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Oct 7, 2021

Complaint marked as Resolved

I didn't received any solution

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Address: Milan Home Sec 4 Plot No 22a Flat No 403

Bluetooth both sides earphones are not working I had ordered from Amazon.So please look into it and do the needful

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Vivek Kodag

Oct 6, 2021

When it will exchange

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I have received the exchange product but it still have following problems:

1. You sent the black color instead of my original blue color.
2. Its left earbud is not working.
3. Its charging box is also faulty, everytime when I open the charging box its battery percentage move down to 10-15 points

YOU SENT ME THE FAULTY PRODUCT AFTER TAKING ALMOST 1 MONTH TIME

I WANT MY MONEY BACK AND YOU TAKE YOUR PRODUCT BACK. THATS IT

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Address: St 5/2B, #01368, Baba Farid nagar, Bathinda

Sir/madam

I have purchase BT Ptron BT device from amazon on 29 Jul 2021. After few days use it is not working.. I talk to amazon they was said talk to ptron support.. So i would request you to replace my device within warranty period .copy of invoice and copy of device with serial no. is attached for your reference..

Invoice on the name of Sonu.
Invoice no. DEL4-214743
Sold By :
Appario Retail Private Ltd

Order Number:[protected]
Invoice Number : DEL[protected]
Order Date: 29.07.2021
Invoice Details : HR-DEL[protected]
Invoice Date : 29.07.2021

pTron Bassfest Plus Magnetic in-Ear Bluetooth 5.0 Wireless
Headphones, Stereo Sound with Bass, IPX4 Water & Sweat
Resistant, Voice Assistance, Ergonomic & Lightweight,
Built-in Mic - (Black & Grey) | B08HKY84KL ( B08HKY84KL)
HSN:85176290

Kindly process ASAP

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I had purchased 2 ptron power bank from Amazon both were damaged.One Was return from Amazon but since another was a gift for someone the return period was gone.
So I had contacted ptron since it comes with 1 year warranty.
They asked from to buy a new device and share the invoice and after that they will be providing service after that.
For which I had denied as I had alreaDy received damage product twice.
Later they agreed to get the pickup done and when I asked for the replaced product along with that I have not being getting any response on the same.

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Address: AWHO Township 4E 802 , Gurjinder vihar pocket 5 Greater Noida

I purchased this item from Amazon on 14th of sep 2021...till now it was working good now today when the battery was showing me down I kept it on charging, but after few hrs it's showing me the same figure 0 percentage charging and when m disconnecting it from my phn m still not able to disconnect and I am not able to receive any function thru my mobile. Can u help me out with the replacement of this product ...as m facing lot of issues with this pair set. The audio receiving is also very disturbing

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Address: Street 9,sector 4,bokaro steel city, jharkhand

For claim warranty but I'm not able to claim our warranty so plz help

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Address: Street 9,sector 4,bokaro steel city, jharkhand

I bought ptron tangent lite bluetooth 5.0 from amazon after 20 days her left buds are not working, so i try to claim our warranty from ptron and I apply for claim warranty but he can't help me and i phase problem related to product from 10-15 days. So, please help me

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Address: Dholi Integrated Spinning Park, Dholka-Vataman Road, Dholka, Ahmedabad, Dholi-382240

I wont be able to hear left side of the headset.

Kindly replace the same as soon as possible.

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Address: <p>Plot no. 3258 , Gali no. 4 , SGM Nagar sector 48 , faridabad</p>

Sir i have recently purchased ptron v2 neckband from Amazon. It doesn't last long more than 12 hrs and products says it will work upto 18 hrs. And the second problem arrives is it disconnects automatically. Please replace it as it is under warranty of 1 year

PTron Complaints & Reviews

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PTron reviews & complaints page 5

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