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PTron Complaints & Reviews

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Updated: Dec 16, 2025
Complaints 327
Resolved
13
Unresolved
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Bad 😕 It seems that PTron has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Electronics & Appliances
Rank #21-40
PTron

PTron reviews & complaints page 8

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K
Katlakunta Srilekha
Jul 27, 2021
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I don't get it why pTron takes too much time to resolve an issue. I have raised a complaint on[protected] they said they will replace it but again they told me that the product is not available so they will refund the money after sending bank details I have sent them after that I don't get a reply it's been 26 days I need my replacement product or refund.
PTron customer support has been notified about the posted complaint.
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    A
    Ajeet nawab
    Jul 23, 2021
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    Address: 526, Kyotra railway crossings near by ganesh coloni gali no 2

    Earphones not working one side this product werrenty 1 year so please returne /
    Ye product 1 sal ki warranty me h aur ek side se kharab ho gya h awaj nhi aa rahi h so please returne
    PTron customer support has been notified about the posted complaint.
    Jul 23, 2021
    Updated by Ajeet nawab     Please jald se jald meri earphone ko change kiya jaye
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      J
      Jullu
      Jul 20, 2021
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      Address: M/s Palred Technologies Private Limited 8-2-703/2/8, Road No.12, Banjara Hills, Hyderabad, Telangana Pin Code: 500034

      I have been sended my product for replacement It's been 3 weeks since i havent heard back from them.They don't even showcase an empathy to their consumers in response email.
      PTron customer support has been notified about the posted complaint.
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      why pTron takes too much time to resolve an issue I have registered a complaint on 06/29/2021
      They said will replace product within 15 working days but after 1 month they told me that the product is not available so they will refund the money after sending bank details I have sent them till now I didn't receive my money
      Its already 2 month completed why ptron takes too much time to resolve an issue
      This is the worst service provided by ptron customer support care
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        M
        Man Mohan Trivedi
        Jul 20, 2021
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        Address: 123/785 girdharcold storages fazalganj kanpur Uttar Pradesh 208012

        Ptron bass bude not be a support in connected
        PTron customer support has been notified about the posted complaint.
        Jul 20, 2021
        Updated by Man Mohan Trivedi         Ptron bassbuds in connection not be support

        Jul 20, 2021
        Updated by Man Mohan Trivedi         One side not working
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          A
          Aita Dey
          Jul 17, 2021
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          The right basspod of my pTron basspods TWS is not working. It is not even blinking any colour.
          PTron customer support has been notified about the posted complaint.
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            C
            Chiggu
            Jul 6, 2021
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            Address: Chaube wali gali, Ganeshpura
            Website: Ptron

            I ordered ptron Bassbuds, and as I reopened the packet, I found the Bassbuds I purchased are used and dirty. Case is full of scratches. I complained them but they assured me to resolve my problem but no one came to replace my Bassbuds. Worst service ever.
            PTron customer support has been notified about the posted complaint.
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              F
              Farheen Haider
              Jul 5, 2021
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              Address: Kanpur, Surya Kiran appartment,sharda Nagar

              One side earphone not working
              PTron customer support has been notified about the posted complaint.
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                S
                Shalva Phatak
                Jul 5, 2021
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                Address: 319/A H. B estate sonegoan Nagpur, near shiv mandir

                I want to cancel my order as fast as possible
                PTron customer support has been notified about the posted complaint.
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                  A
                  Alisha Pakhide
                  Jul 1, 2021
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                  Address: M/s palred technologies pvt.ltd.8-2-703/2/8,Road no.12,Banjara hills,Hyderabad,Telangana,Pincode:500034

                  I was promised that my issues would be resolved .I emailed them my complaints about the previous default earphones ptron bassbuds lite, of which one side was not working nor charging.so because it was within warranty period I demanded them to be replaced. I was told to courier the default product to company adress which I did and was told to purchase a new one from Amazon and share all the details of the new product and bank details to continue the transaction .I did email them all the information twice but got no response .That's why I am worried about the refund happening or not. I have bought ptron bassbuds plus two red & black also shared the photo for the same.
                  PTron customer support has been notified about the posted complaint.
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                    R
                    rajiv Sandhir
                    Jun 25, 2021
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                    Address: 1490 mandi bagh butte shah ludhiana

                    One side not working
                    Defected piece
                    PTron customer support has been notified about the posted complaint.
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                      K
                      Karan MAlla
                      Jun 25, 2021
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                      My earbuds are not charging the itself is charging fine and both earbuds are working properly all the functions are properly working but when i put them back in the case they are not charging
                      PTron customer support has been notified about the posted complaint.
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                        R
                        Rajudaada
                        Jun 24, 2021
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                        Address: Bagepalli behind saptagiri water supply with big compound

                        My order number is SL3324666 . I want to cancel my order as soon as possible it was pressed bymistakely
                        PTron customer support has been notified about the posted complaint.
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                          F
                          fdm
                          Jun 24, 2021
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                          Address: Prem Kunj 303 B Wing Navroji Lane Ghatkopar Mumbai 400086

                          We have ordered on 14/06/2021 two items of Ptron Intunes Lite Neckband Bluetooth Headset from Myntra.However one product is functioning properly.In the other one which is Black and Red in colour even after charging it the bluetooth is not getting switched on.
                          PTron customer support has been notified about the posted complaint.
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                            F
                            FireFrost7777
                            Jun 23, 2021
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                            Address: Plot No. 2, 8-2-703/2/B Road Number 12, Banjara Hills Hyderabad, Telangana - 500034.

                            I had ordered one of their products .It was a TWS. It worked great had no complaints about it for 15-20 days I think so and then after 21 days it's charging case isn't charging anymore .If I couldn't charge it's case then how am I suppose to use those buds when they run out of charge completely.
                            So now I am unable to use them and it's in warranty and not getting response up to what I expected from a good company.
                            PTron customer support has been notified about the posted complaint.
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                              Y
                              Yogesh14599
                              Jun 17, 2021
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                              Address: T-16 B WARD NO.3 MEHRAULI MEHRAULI Mehrauli South Delhi India 110030

                              Maine apna pTron bassbuds kaam nhi kar rha tha to maine replacement kiya par replace me bhi kharab buds de diye very bad.

                              Please change my bassbuds
                              PTron customer support has been notified about the posted complaint.
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                                H
                                harishtakrey
                                Jun 14, 2021
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                                Address: Street No. 4, Madhuranagar Colony, H.no. 23-100

                                Ptron Buds Music Stopping for 5-6 seconds for every 1 minute when I connected to my Laptop... but when i connected to my phone it is working properly... i have registered complaint at Ptron website and they asked me to Courier.. Few weeks ago, but due to lockdown iam not couried.. Pls see the issue
                                PTron customer support has been notified about the posted complaint.
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                                  A
                                  Akilesh Akhi
                                  Jun 7, 2021
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                                  Address: House Name #Papu Sowharda, 3rd Cross Sidhgangaa Badavane Jain Bhavan Road Tumkur TUMAKURU KARNATAKA 572102

                                  One side not working properly
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                                    R
                                    Riya101
                                    May 27, 2021
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                                    I did so many emails about my refund you said buy another one pair and you will refund my original product money but I haven’t yet receive my refund...if you not take any action I’ll have to return the new product or I have to put complain against you brand or service in consumer forum so plzzz refund my money as soon as possible because I already sent my all bank details for refund
                                    PTron customer support has been notified about the posted complaint.
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                                      S
                                      Swathi narayanan
                                      May 18, 2021
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                                      I purchased ptron wired headset now it's not working .I mailed so many times but I don't get proper explanation
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                                        T
                                        Trending Hemanth
                                        May 2, 2021
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                                        Address: 156, Sai Nagar, Kukatpally, Hyderabad, Telangana 500072, India, 18/B,4-32-41/140/A

                                        Audio is strucking between playing video
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