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PTron Complaints & Reviews

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Updated: Jul 18, 2024
Complaints 325
Resolved
13
Unresolved
312
Bad 😕 It seems that PTron has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PTron reviews & complaints page 8

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M
Man Mohan Trivedi
Jul 20, 2021
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Ptron bassbuds not support

Address: 123/785 girdharcold storages fazalganj kanpur Uttar Pradesh 208012

Ptron bass bude not be a support in connected...
+1 photos
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A
Aita Dey
Jul 17, 2021
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Product not working.

The right basspod of my pTron basspods TWS is not working. It is not even blinking any colour....
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C
Chiggu
Jul 6, 2021
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Used Bassbuds

Address: Chaube wali gali, Ganeshpura
Website: Ptron

I ordered ptron Bassbuds, and as I reopened the packet, I found the Bassbuds I purchased are used and dirty. Case is full of scratches. I complained them but they assured me to resolve my problem but no one came to replace my Bassbuds. Worst service ever....
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F
Farheen Haider
Jul 5, 2021
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Earphone not working

Address: Kanpur, Surya Kiran appartment,sharda Nagar

One side earphone not working...
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S
Shalva Phatak
Jul 5, 2021
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Order cancellation

Address: 319/A H. B estate sonegoan Nagpur, near shiv mandir

I want to cancel my order as fast as possible...
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A
Alisha Pakhide
Jul 1, 2021
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Concern over refund of new headphones in replacement

Address: M/s palred technologies pvt.ltd.8-2-703/2/8,Road no.12,Banjara hills,Hyderabad,Telangana,Pincode:500034

I was promised that my issues would be resolved .I emailed them my complaints about the previous default earphones ptron bassbuds lite, of which one side was not working nor charging.so because it was within warranty period I demanded them to be replaced. I was told to courier the default product to company adress which I did and was told to purchase a new one from Amazon and share all the details of the new product and bank details to continue...
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R
rajiv Sandhir
Jun 25, 2021
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PTron bassbuds

Address: 1490 mandi bagh butte shah ludhiana

One side not working
Defected piece...
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Karan MAlla
Jun 25, 2021
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Ptron earbuds pro new

My earbuds are not charging the itself is charging fine and both earbuds are working properly all the functions are properly working but when i put them back in the case they are not charging...
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R
Rajudaada
Jun 24, 2021
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Wanted to cancel the order

Address: Bagepalli behind saptagiri water supply with big compound

My order number is SL3324666 . I want to cancel my order as soon as possible it was pressed bymistakely...
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F
fdm
Jun 24, 2021
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PTron Intunes Lite Neckband Bluetooth Headset purchased 2 product only one is functioning properly

Address: Prem Kunj 303 B Wing Navroji Lane Ghatkopar Mumbai 400086

We have ordered on 14/06/2021 two items of Ptron Intunes Lite Neckband Bluetooth Headset from Myntra.However one product is functioning properly.In the other one which is Black and Red in colour even after charging it the bluetooth is not getting switched on....
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F
FireFrost7777
Jun 23, 2021
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Delivering faulty products and not co operating with customer

Address: Plot No. 2, 8-2-703/2/B Road Number 12, Banjara Hills Hyderabad, Telangana - 500034.

I had ordered one of their products .It was a TWS. It worked great had no complaints about it for 15-20 days I think so and then after 21 days it's charging case isn't charging anymore .If I couldn't charge it's case then how am I suppose to use those buds when they run out of charge completely.
So now I am unable to use them and it's in warranty and not getting response up to what I expected from a good company....
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Y
Yogesh14599
Jun 17, 2021
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My pTron bassbuds Replacement

Address: T-16 B WARD NO.3 MEHRAULI MEHRAULI Mehrauli South Delhi India 110030

Maine apna pTron bassbuds kaam nhi kar rha tha to maine replacement kiya par replace me bhi kharab buds de diye very bad.

Please change my bassbuds...
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H
harishtakrey
Jun 14, 2021
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Ptron Buds Music Stopping for 5-6 seconds

Address: Street No. 4, Madhuranagar Colony, H.no. 23-100

Ptron Buds Music Stopping for 5-6 seconds for every 1 minute when I connected to my Laptop... but when i connected to my phone it is working properly... i have registered complaint at Ptron website and they asked me to Courier.. Few weeks ago, but due to lockdown iam not couried.. Pls see the issue...
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Akilesh Akhi
Jun 7, 2021
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One side not working

Address: House Name #Papu Sowharda, 3rd Cross Sidhgangaa Badavane Jain Bhavan Road Tumkur TUMAKURU KARNATAKA 572102

One side not working properly...
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R
Riya101
May 27, 2021
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I did so many emails about my subject no one work on mine

I did so many emails about my refund you said buy another one pair and you will refund my original product money but I haven’t yet receive my refund...if you not take any action I’ll have to return the new product or I have to put complain against you brand or service in consumer forum so plzzz refund my money as soon as possible because I already sent my all bank details for refund...
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S
Swathi narayanan
May 18, 2021
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Headset

I purchased ptron wired headset now it's not working .I mailed so many times but I don't get proper explanation...
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T
Trending Hemanth
May 2, 2021
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Bassbuds

Address: 156, Sai Nagar, Kukatpally, Hyderabad, Telangana 500072, India, 18/B,4-32-41/140/A

Audio is strucking between playing video...
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E
Ektasharma12
Apr 30, 2021
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Earbuds not working

The PTron earbuds lite I've ordered is not working. The left one especially. I want to replace it with the same...
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S
Sonu Raj Iraqui
Apr 30, 2021
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Not Working

Address: Sadar Road .opp punjab national bank.Forbesganj.Disst:-Araria
Website: www.ptron.com

Earbuds not working...
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L
lakhan jaiswal
Apr 27, 2021
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Right side not working already curruiire sent to hyderabad ..

.#pr291550 Right side not working already curruiire sent to hyderabad ..In ma your team saying refund i have made cash payment to amazon..so i want to know where you refund the amount...
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