PTron — bluetooth headphones

Website:Ptron.in

I have ordered ptron bluetooth headphones with one year warranty. After 3 months it's mic is not working. I raised a request with the mic issue through ptron contact us page with id:660052. And i submitted all the images of bluetooth headphones and invoice details. Now it is 15 days they are not responding through emails and through phone calls. Tried calling [protected] customer care no. They are not connecting to any customer saying everytime bust with other customers.

Please resolve the issue.
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I ordered ptron bassbuds on 3/13/2020 and order id - PT119670 . Today i recived this product and invoice number - KFCL[protected]. 2 left earbuds came in one pack and now i replace this product..

please replace this product as soon as possible.

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    Plot No. 2, 8-2-703/2/B, Road Number 12, Banjara Hills, Hyderabad, Andhra Pradesh, India - 500034
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