PTron — Defective earphones

Address:B/09, Gurumukh apartment besides Vegas residency near birla colg road kalyan West 421301

Hello Team Ptron,

This is to notify you all that I have purchased Ptron earphones in the month of August 2022 online from Amazon and only in 4 months it has become defective. To be clear there is no sound coming from one of the ear cords.

While ptron claims to be 1 year warranty, it has not managed to work even for 5 months properly . Please look into it and provide me a replacement for the same.

Attaching the invoice copy of the same. And photos.
Was this information helpful?
No (0)
Yes (0)
PTron customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PTron
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    324
    Pending
    0
    Resolved
    13
    PTron Phone
    +91 40 6713 8888
    PTron Address
    Plot No. 2, 8-2-703/2/B, Road Number 12, Banjara Hills, Hyderabad, Andhra Pradesh, India - 500034
    View all PTron contact information