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PTron — Not returning my product from service centre

Address:35/B Taltala bazaar street Kol 700014
Website:Ptron.in

My name is Soubhik Sen From West Bengal Kolkata.
I have buy a ptron bassbuds duo from Amazon. After using two or three weeks the left pair has stop working so i have given to the service on 6 April centre they told me they will return this after 10/15 days but every week I was calling they telling me it will take more 1 weeks.Today 14 may still there saying it will take more 10 days to return.please help me
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