[Resolved]  PTron — one side not working [#pr152010]

I have raised a complaint on 04th august’2020 on ptron website and registered for warranty since my product (Ptron tangent evo) is not working.
I am following up since then but i haven’t received any reply from ptron. Really pathetic service, no acknowledgement on the email, no response as to what is the next process. This is not how you treat your customers. Will definitely not recommend this to anyone, very disappointed
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Sep 7, 2020
Complaint marked as Resolved 
Provided with the replacement of the product
PTron customer support has been notified about the posted complaint.
Sep 05, 2020
Updated by Yugandhara Patil
Worst customer service
My issue is still not resolved. As suggested by Ptron I had couriered the product to their address and it got delivered on 22nd August itself, and until now I don’t have any information on further progress. I am tired of following up, i have followed like 6-7 times and all of them are unanswered till now. Below is my issue and ticket no:
One Side Not Working [#PR152010

Sep 05, 2020
Updated by Yugandhara Patil
Please ignore the other photo uploaded. It happened by mistake and now I am unable o delete it
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One side not working

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