PTron — Product sent to company under warranty yet no response

Order ID:[protected]

Don't purchase their products.

Their Customer Care number always shows "busy" & never goes through.

I raised a ticket almost a month ago.

Since then, through emails it's been going back & forth & now on ends up with a feedback email when I try to enquire about it.
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PTron customer support has been notified about the posted complaint.
Aug 15, 2022
Updated by Abdul Latif Sultan
The case for the ticket number [protected] has been going on for nearly a month.

I even couriered pTron my defective Bluetooth hands-free under the warranty bearing its courier charges, yet, there hasn't been any proper response from the company.

Now, each time I write them an email using the same ticket number, it ends up with a responding email asking only for a feedback.

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