PTron — Unexpected products plz help me on return the item

Address:	761002
Website:	latestone.com

I have ordered at ptron virtual hadset got the product cash on delivery of rs.1099/, but the product is not working properly i think it is not branded it is duplicate. I am not satisfied with this products from latestone. My order no. Is so2047110 (My name is suraj sahu and my cell no.[protected]) the product was returned to ur company i kindly request to refund the amount
Thanking you with best regards,
Dhanush s
Order id. So2047110
Cell no. [protected]