Puma Complaints & Reviews

Address: New Delhi, Delhi, 110018

Website: PUMA.COM

I purchased puma shoes from amazon & shoes was very good looking & comfortable too but after 1 months it has start torn so i want to know that puma shoes is this???
This is the quality of your shoes. I want to return my money if you can't return my money than i want exchange asap.
When i went to market after that i was walking on road but after some time suddenly it torn from front side & my thumb has out from shoe than i think that is very bad quality of puma.
I was very dissappointed about that brand because i listen from other people that is very good company & it's shoes is very good & comfortable but i don't think that is very bad.

Puma customer support has been notified about the posted complaint.

View replies

U

Usha Sekar

from Bengaluru, Karnataka

Aug 11, 2017

My husbund bought puma bag as a gift to me... It cost around 4000inr.. But its a pathatic quality its peeling off... I never thought a big brand would do such a pathatic product... Its worthlesss... I need my puma bag to get replaced...

Reply

A

Aditya093

Jul 31, 2021

I bought Puma Unisex-Adult Electron Street Running Shoes from Amazon on 18 June, 2021 but after using it for one month it has start to torn from upper side. It is disappointing to see this type of quality from a top brand like PUMA. I want my replacement as these shoes are in warranty period.

Reply

Helpful

3 other people found this review helpful

3 found this helpful

2 Comments

Post your Comment

Comment Guidelines

Address: Jabalpur, Madhya Pradesh, 482002

Website: In.puma.com

I purchased a pair of shoe of Puma about an year ago from myntra, my order number is[protected]. About a month ago i noticed that it's front part (like mesh) teared up but thought it might be my fault but today when i took them out after a long time i noticed that mesh is teared up itself to a much extent from many places. This assured me that's not my fault but of the material of the shoe. I expect you to show your concern towards this issue and a reply asap.

Puma customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ujjain, Madhya Pradesh, 456010

Website: in.puma.com

Sir i bought my puma black booster shoes this january i wear it only 10 ..15 times & its net is tempered off.. stitchings of shoes has been off sole is too is not of good quality please exchange my shoes with the new one till its warrenty period is expired i tried calling flipkart but they r not assisting me please help me as soon as possible & assist me

Puma customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110017

I purchased a pair a shoes from puma store at select city mall saket delhi in 11 june 2017 (Shoes price-5999).
When i was trying that shoe, i was confused to buy it or not.. They forcefully told me to buy n also told me to exchange it if i'll not comfortable..
Today i went there to exchange the shoes then they told me that i washed the shoes n i wore it n many false arguments.. But i didn't do the same with shoes.. The shoes are in same condition as i purchased..
I left the shoes in that showroom today.. They didn't give me my money back or exchange the shoes..
Do something for this

Puma customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra, 400607

Yesterday, i bought the shoes from puma (Thane ghodbunder) outlet. The shoe i bought was on discount of 40% on mrp. Rs 4, 299 (Inclusive of all taxes) but at the time of payment they charged me 10.5% extra vat. Charging of vat was nor mentioned in any in the store so before selling they should inform us.
According to the consumer goods act section 2 (D) any seller cannot charge extra vat on discounted prices. Because if we do than we are paying double tax on the product.
On asking questioning the shop keeper told us, it is government rule.

Puma customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 226025

Website: In.puma.com

Hi,

I had ordered a puma shoes almsot 15 days back of Rs 2000. When i received, it was not upto the mark so i returned it. Now it s been more than a week, they have not refunded my amount yet. They are saying we have not received the product yet. When they picked the product on time, then why are not refunding.Its their problem with courier guy.Atleast they should initiate to refund.they are not responding too.

Puma customer support has been notified about the posted complaint.

May 25, 2017

Updated by Shilpisri Puma is not refunding my money

View replies

P

paida vishweswar rao

from Hyderabad, Telangana

Jul 4, 2017

I have purchased puma g villas no.[protected]..non marking shoes..for 5k...the most pathetic shoes...my heels started paining from day one...very bad puma...for everybody dont buy them ...

Reply

A

asheemjain

from Mundi, Madhya Pradesh

Jul 6, 2017

Sir i bought puma running shoes last december.. the matrial used is very bad.. the shoe has been torned from everywhere & the quality of sole is also not good ..please respond

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Jhajjar, Haryana, 124507

Sir i purchase my shoes before 2 month from.dwarka delhi and i wear shoes only 10 times but net problem create its a bad situation with me i m a sports person and govt employe but shoes front net was cut all side and the shoes shape all broken please replace my shoes as soon as possible please give update time to time thanks sir
Article code 18811402

Puma customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560099

Slippers(rs 600)which i have bought have not even come properly for 1 month .so i suggest others to not to take that product and ask the company to look into it and take some quick measures.

purchase place: style mart chandapura
Date: 17 of april 2017
I[censored] dont address ths complain on prority i vl take this complain to consomer court

Puma customer support has been notified about the posted complaint.

View replies

B

biker boyViraj

from Varanasi, Uttar Pradesh

Jun 9, 2017

I purchased a puma shoe from snapdeal they delivered a bad quality shoe

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500060

Website: [email protected]

I bought a shoe (Flexrunner dp) after 2 week i fall on road after this the sloe of the. Shoe get damaged because low quality of shoe but my friend also fall but his shoe doesnot happen anything... So solve. My issue and please improve the sloe of shoe its so poor.. The quality of shoe.. If you sell like this then we cannot buy the buy by this quality.. And solve my issue please i

Puma customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Panipat, Haryana, 132103

We have purchased one puma shoes BMW series on 23 dec from PUMA store at Mittal Mall, Panipat, Haryana. Within a span of 3 months, there is one deep hole in it. The cloth used in the inside layer is of very poor quality which is the reason one of the shoe is torn.
We have spent close to 4500 rs. We have not spent this much amount to wear the pair for 3 months. If this is the kind of quality and services we are getting from a brand like Puma then i see no point in buying a branded pair. I should have purchased a fake Puma one . Please help in resolve this issue. Store manager says they cannot do anything .
Contact number - [protected]

Puma customer support has been notified about the posted complaint.

View replies

S

s kaswan

from Delhi, Delhi

Apr 26, 2017

Dear sir /madam
I bought puma street rider running shoes size 10 from snapdeal on 26 Oct 2016.but after 5-6 month shoes bursts.I am sending some photos. It is under warranty.please provide replacement of shoes.
Thank you
Suresh
Mb [protected]

Reply

D

Dharnapatel3@gmail

May 29, 2017

I have purchased puma shoes 4 months back and it got tore automatically . The lather is sort of melting from different areas of shoes. From such a brand it is not expected.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 560038

Website: www.puma.com

I have purchased a shoe from Ernakulam Oberon mall on 10/09/2016. It's size 11 and it's cost Rs. 3499 Within 4 months period it's damaged I did not care every time I have buy gum and paste. Now you can see this image I can't do anything side fully broken, I am purchased your brand for at least 1 year usage not for 3, 4 months usage .while I'm purchase this product your shop seller promised me 1 year warranty for this model now it's very sad state of affairs, 6 months warranty +6 months service, it's new products you will get 6 months surely.

Also please find the product images and bill receipt. Please check and assist for this issue on priority.

Puma customer support has been notified about the posted complaint.

View replies

R

Remit Malhotra

from Pune, Maharashtra

Apr 24, 2017

I have purchased puma shoe in January from "Jasola" showroom in "Delhi". but the quality is too bad, the shoe skin is came out and the shoe is expensive, that is why I am complaining. The shoe colour is Red .

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gwalior, Madhya Pradesh, 474001

Website: in.puma.com

I received an sms which said
"Shop till you drop with PUMA's BUY 3 GET 8 OFFER on Tees & Polos at outlets! Rush now as offer valid from 7-9 April! T&C.To opt out call [protected]".

I was surprised to visit the store and know that they had received none such information.
They said may be the offer is only at factory outlets which if the case is not clearly stated in the message. It just wasted my time. And I won't trust these promotional messages anymore.

I am really disappointed.

Puma customer support has been notified about the posted complaint.

View replies

S

sk@#&

from Mumbai, Maharashtra

Apr 24, 2017

Puma waalo ki service sabse khrab hai warranty period me bhi ye log product return nai krte or chutiyon waala reason btate h don't buy puma products

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Panipat, Haryana, 132103

We have purchased one puma shoes BMW series on 23 dec from PUMA store at Mittal Mall, Panipat, Haryana. Within a span of 3 months, there is one deep hole in it. The cloth used in the inside layer is of very poor quality which is the reason one of the shoe is torn.
We have spent close to 4500 rs. We have not spent this much amount to wear the pair for 3 months. If this is the kind ofquality and services we are getting from a brand like Puma then i see no point in buying a branded pair. I would have a fake Puma one . Please help in resolve this issue. Store manager says they cannot do anything .

Puma customer support has been notified about the posted complaint.

Apr 11, 2017

Updated by roshigupta Hi, We have note received any call or msg or anything from your team's end. We are looking for atleast some kind of support.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110008

I bought a pair of shoe for my brother. it was very shocking to see that stitches/ glue did not last a month. i was not aware that Puma has this kind of feedback mechanism otherwise i had made this complaint earlier.

i paid a good sum to buy this shoe pair. if this is quality standards of Puma then i think it could have been better to buy a local pair of shoe.

at last i just wanted to say that i will never recommend Puma to anyone.

Puma customer support has been notified about the posted complaint.

View replies

A

Aseem Panda

from Kolkata, West Bengal

Mar 27, 2017

I had ordered 3 puma shorts for 648 but the packet in which it was delivered was tampered and the product where of different brands.Not of puma.

Reply

S

saqib shamim

from New Delhi, Delhi

Apr 10, 2017

I have bought the shoe online last month only the quality of shoe is worst it's starting torn from upper in one month

Reply

H

hitgreeva

from Delhi, Delhi

Apr 12, 2017

Hi This is Patel From Kutch Gujarat

I buy PUMA shoe around 8 months back from Gandhidham Gujarat India Outlet.

My shoes are damaged very badly within 8 months.

So will you pls tell me how much warranty period to replace ??

Thanking You,

Hitesh Patel
[protected]

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: 122001

Website: In.puma.com

Hi,

I have already registered a complaint against puma in consumer complaints and I have received a mail from consumer complaints board saying that the complaint has been forwarded to Puma India but till now no action had been taken by Puma India. I'm not wearing the shoe from the date I registered complaint. I'm a employee and belogs to middle class family, so for me 4200 rs is high amount. I don't need money I just wanted the Puma to replace my shoe. Please consumer complaints board please help me to take action on Puma India.

Puma customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400012

Website: puma.com

Sir I bought shoes from your Puma showroom A.K. Marketings Parel
Store 014A.
My reciept no 49315 dt 21/02/2017
I bought the shoes under the scheme of 1+1. The bill amount was2999+ 16 for bag.
I had chosen 10 no shoes. But instead of giving both 10 no shoes your salesman cleverly gave me one pair of 9 no shoes without informing me.
On reaching home I noticed the cheating done by your people.
I rushed back to exchange the shoes from my home in Khar to Parel.
On reaching the showroom when I asked for compaint book there was no such book and I was handed over a simple notebook.
After pointing him the cheating he had done he exchanged the shoes .
On reaching home I found again that your salesman had again cheated me.
The exchanged shoes were of mrp2799.
He did not mention this to me and under the scheme when I bought shoes for2999
the other shoes had to be of same value. This is open cheating by your showroom.
I was made to travel back for exchange as the reciept did not even have a contact no on it so that I could convey msg.
This does not do good for brand of your repute.
I expect a refund from you and also the staff needs to be ethical and not cheats.
Expecting a reply and refund from you.
Paresh Karania

Puma customer support has been notified about the posted complaint.

View replies

S

sundar siva

from Chennai, Tamil Nadu

Apr 3, 2017

I bought this for 4999 but it has been useless with in a month.Showroom declared that is due to wear & tear so u cant claim .Puma shoe doesnt withstand a month .finally i am become helpless after waiting a period of two weeks

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 122001

I have purchased the shoe costing RS. 4119/- on Dec 25th 2016. The sole of the shoe is tampered and the entire sole is being lost slowly. But Puma is telling that its not the their fault. If loosing of a bit sole and scratched by something it will be my fault. If entire sole is loosing how could it be my fault. Being such a great company and not accepting the fault of company is not too good. How should I recommend Puma products to my friends.

Puma customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan, 302001

Website: [email protected]

I bougt this jacket from puma store at MI Road Jaipur with amount Rs. 3164/-. After two days, it started bubbling over the jacket's back. I was reached at store to bring it in notice but person at the store behaved very badly. Same bubbling this time within a day. The manager lies saying my jacket failed in quality check and he gave on his own because it is new arrival. He says bubbling can happen by rubbing against wall. When i didn't do anything he is trying to make it look like i did it on purpose when it has happened genuinely due to your poor quality material.. I was eventually use puma products as well T-shirts, never face this kind of problem before.

It was the first product of puma that I bought at this cost Rs. 3164/-

Please see the pic how bed it looks.

Puma customer support has been notified about the posted complaint.

View replies

A

Amjad Syed

from Hyderabad, Telangana

Jan 25, 2017

There is dont have any gift so plz take return

Reply

M

Mahi Tejinder Singh

from Patiala, Punjab

Mar 9, 2017

I bought shoes, with in month I got colour changed when I took back to the shore what the store keeper did with me that's not accceptable at all they are very rude I had send 6000 still I got very unprofacinal behavior from your company side ... I need call asap from related department

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 411019

Website: in.puma.com/men/shoes/lifestyle.html

SHOES HAS TEAR IN FRONT YOU CAN SEEN IN IMAGE VERY CLEARLY

Puma — 76 Runner IDP Men's Sportstyle Shoes

Date Of Purchase :- 18/10/2016

Product Name :- 76 Runner IDP Men's Sportstyle Shoes

Mrp :- 2299/-

Shop Address : shoe world, Mayur Trade Center, chowk, Chinchwad Railway Station Marg, Pimpri-Chinchwad, Maharashtra 411019

Puma customer support has been notified about the posted complaint.

Jan 20, 2017

Updated by Atul Baldaniya SHOES HAS TEAR IN FRONT YOU CAN SEE IN IMAGE VERY CLEARLY
i have use this for 4 month n its tears

View replies

P

Pokala Ajay Kumar

from Hyderabad, Telangana

Feb 13, 2017

I have brought a puma wallet in snap deal on 8th november 2016.the colour has been gone.please provide me refund or replace the product.i didnot expect this quality from puma.i have attached a innvoice and photographs of wallet .for furthur details contact me at [protected] and [protected]@gmail.com.please respond as soon as possible

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560038

Website: [email protected]

Dear sir/ madam,

i buy a online PUMA SPORTS SHOES from flipkart.com of Rs. 1674.00 iNR
and within 4 months her stiches from uper toe is got fully damaged. it was my worst experience about it. i am not able to wear it because when i wear it i am feeling very uncomfortable so kindly known the reason of my problem so i can satisfy to your respected answer.
if you will be do so it will be highly obliged upon me.
thanking you

your truely
Abhishek chaurasia
[protected]
[protected]@gmail.com

Puma customer support has been notified about the posted complaint.

Feb 06, 2017

Sunil Mehar's response consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ

Search
search
Account
Messages
Notifications
Complaints
Sign out
© 2016 Consumer Complaints Forum

If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

ConsumerComplaints.in › Puma › Puma — My shoe sole isbroken
Puma — My shoe sole isbroken

1 Review
Su Sunil Mehar on Feb 6, 2017
Mark as Resolved

I buy puma shoes from amazon 4 month back now i see my shoe sole has broken i dont use these shoes in running or any sports activty, i dont know how is broken i m so sad performing of this shoe

Update Complaint

Post your update to complaint here.
Choose fileAdd Image
Submit
Complaint comments 0 Comments
Share0
Tweet0
Share0
Puma Logo
Puma
Customer Care Service
Customer satisfaction rating
1
%
Complaints184
Pending0
Resolved2
phone +91 80 4152 XXXX
website www.puma.com
location 500, CMH Road, Indiranagar, , Bengaluru Pete, Karnataka, India - 560038
View Full Information

Related Complaints
Puma - Bad quality of products imported from other asian countries [15]
Puma India - Poor Quality Check [9]
Puma - Product delivery [6]
Cut Store / Puma Shoes - No replacement/repair for damage in 3 months [6]
Puma - defective puma t shirt [5]
View all Puma Reviews
www.bdomains.com

Consumer Complaints | Submit Complaint | Sitemap | View full list of Companies | Latest Complaints | Updated Complaints | Terms o[censored]se | Privacy Policy | Google+

© 2016 Consumer Complaints Forum
If you have an inquiry, or any constructive thoughts, creative ideas, and reasonable offers, please, contact us

View replies

S

Sunil Mehar

from Lucknow, Uttar Pradesh

Feb 13, 2017

I buy puma shoes from amazon 4 month back now i see my shoe sole has broken i dont use these shoes in running or any sports activty, i dont know how is broken i m so sad performing of this shoe

Reply

G

G Deep

from Amritsar, Punjab

Mar 25, 2017

I buy puma shoes from Mall only 2 month back now i see my shoes uper net is damaged.
mob-[protected]

Reply

G

G Deep

from Amritsar, Punjab

Mar 25, 2017

Dear sir/ madam,

I buy PUMA SPORTS SHOES from Amritsar mall of Rs. 2980.00 iNR
and within 50 days her stiches from uper toe is got damaged. it was my worst experience about it. i am not able to wear it because when i wear it i am feeling very uncomfortable so kindly known the reason of my problem so i can satisfy to your respected answer.
if you will be do so it will be highly obliged upon me.
thanking you

your truely
GURDEEP SINGH
[protected]
gdeep.[protected]@gmail.com

Puma Complaints & Reviews

File a complaint to Puma

Puma reviews & complaints page 21

the shoe got torn very fast

Post your Comment

Complaint regarding material of shoes.

Post your Comment

Shoes r not of good quality material

Post your Comment

Say no to exchange the shoes

Post your Comment

Extra vat charged on discounted product 10.5%

Post your Comment

Did not get the refund yet

Post your Comment

Shoes net cut all side

Post your Comment

Slippers

Post your Comment

Poor quality of sloe

Post your Comment

Puma bad quality shoes/bad condition in one month

Post your Comment

Puma Poor shoe quality

Post your Comment

Irrelevant promotional message !

Post your Comment

Shoes bmw series

Post your Comment

Poor shoe quality

Post your Comment

Tapered shoes defect products selling to customer

Post your Comment

Unsatisfactory service

Post your Comment

Tampered Shoe

Post your Comment

Jacket-Evostripe

Post your Comment

Puma 76 Runner IDP Men's Sportstyle Shoes

Post your Comment

Sports shoes damgaed.

Post your Comment

Related businesses