Puma Complaints & Reviews

I received an sms which said
"Shop till you drop with PUMA's BUY 3 GET 8 OFFER on Tees & Polos at outlets! Rush now as offer valid from 7-9 April! T&C.To opt out call [protected]".

I was surprised to visit the store and know that they had received none such information.
They said may be the offer is only at factory outlets which if the case is not clearly stated in the message. It just wasted my time. And...

We have purchased one puma shoes BMW series on 23 dec from PUMA store at Mittal Mall, Panipat, Haryana. Within a span of 3 months, there is one deep hole in it. The cloth used in the inside layer is of very poor quality which is the reason one of the shoe is torn.
We have spent close to 4500 rs. We have not spent this much amount to wear the pair for 3 months. If this is the kind ofquality and services we are getting from a brand...

I bought a pair of shoe for my brother. it was very shocking to see that stitches/ glue did not last a month. i was not aware that Puma has this kind of feedback mechanism otherwise i had made this complaint earlier.

i paid a good sum to buy this shoe pair. if this is quality standards of Puma then i think it could have been better to buy a local pair of shoe.

at last i just wanted to say that i will never recommend...

Hi,

I have already registered a complaint against puma in consumer complaints and I have received a mail from consumer complaints board saying that the complaint has been forwarded to Puma India but till now no action had been taken by Puma India. I'm not wearing the shoe from the date I registered complaint. I'm a employee and belogs to middle class family, so for me 4200 rs is high amount. I don't need money I just wanted...

Sir I bought shoes from your Puma showroom A.K. Marketings Parel
Store 014A.
My reciept no 49315 dt 21/02/2017
I bought the shoes under the scheme of 1+1. The bill amount was2999+ 16 for bag.
I had chosen 10 no shoes. But instead of giving both 10 no shoes your salesman cleverly gave me one pair of 9 no shoes without informing me.
On reaching home I noticed the cheating done by your people.
I rushed...

I have purchased the shoe costing RS. 4119/- on Dec 25th 2016. The sole of the shoe is tampered and the entire sole is being lost slowly. But Puma is telling that its not the their fault. If loosing of a bit sole and scratched by something it will be my fault. If entire sole is loosing how could it be my fault. Being such a great company and not accepting the fault of company is not too good. How should I recommend Puma products to my friends....

I bougt this jacket from puma store at MI Road Jaipur with amount Rs. 3164/-. After two days, it started bubbling over the jacket's back. I was reached at store to bring it in notice but person at the store behaved very badly. Same bubbling this time within a day. The manager lies saying my jacket failed in quality check and he gave on his own because it is new arrival. He says bubbling can happen by rubbing against wall. When i didn't do...

SHOES HAS TEAR IN FRONT YOU CAN SEEN IN IMAGE VERY CLEARLY

Puma — 76 Runner IDP Men's Sportstyle Shoes

Date Of Purchase :- 18/10/2016

Product Name :- 76 Runner IDP Men's Sportstyle Shoes

Mrp :- 2299/-

Shop Address : shoe world, Mayur Trade Center, chowk, Chinchwad Railway Station Marg, Pimpri-Chinchwad, Maharashtra 411019...

Dear sir/ madam,

i buy a online PUMA SPORTS SHOES from flipkart.com of Rs. 1674.00 iNR
and within 4 months her stiches from uper toe is got fully damaged. it was my worst experience about it. i am not able to wear it because when i wear it i am feeling very uncomfortable so kindly known the reason of my problem so i can satisfy to your respected answer.
if you will be do so it will be highly obliged upon me.br...

I purchased a shoes from puma kurukshetra store. But unfortunately this shoe did not meet the brand standard and branding logo of shoe cum off and damaged also from the branding side. I purchased this product 16-10-16 kindly look into this matter and kindly change my product. Waiting for your revert puma team.

Warm regards,
Satish kumar
Email id :- [protected]@gmail.com
Mob :- [protected]...

I received the watch but it didn't work properly so I want to return this watch it's needle is broken so hanging on front .I have paid immediately but response is not satisfactory on me I thought it's job is good but I am socked I want my problem to solve I hope my problems will be solved immediately
I shall be highly obliged your service
Your s costumer...

I got puma shoes from the wave mall jammu and it wear out in one months both the shoes...and it just make the puma not as good as the puma was if the this thing is not resolved the puma has to pay and it just breks the confidence on the brand and then i just suggest evryone to go for the other brand rather than the puma and selling of poor products cannot make u bigger it just pulls u down...

Sir, i brought puma ignite running shoes from samarth puma store jaipur. After few days i realise difference in shoes soles. Right foot sole's width is slightly bigger then left ones. So i go back to the store and one of the employ checkes it and accept that this is manufactring defect and told me to come two days later your shoes will be replace. But now store manager says this difference is normal and it is in every ignite shoes so i want...

I orderd one puma full sleves tshirt my order number is[protected]. When i call customer care. They used to tell me that. Call to them from where u have buy the product. Abof and customer cares are diffrent.?....

I recently purchased a puma red bull edition shoes worth oh rs/-8999. I used the shoe on for abt 5times from the day i purchased it. I found that the sole of the shoe is getting damaged. I went to the puma showroom where i purchased it. The puma store was a franchise of puma brand, and so they said me the will send photos to head office and will let me know. They had the shoe with them for 20days and gave me back stating its not manufacturing...

I had ordered a puma slip-on shoes a week back on their online store. It is mentioned that the delivery of the goods takes places within 3-4 working days. It's been a week, i have not yet received my order. The call centre people who talk to their consumers are very rude, they are not helpful at all. It is very disappointing and this is spoiling the name of puma as brand and also in terms of customer service. I will never every recommend...

I visited puma store in vashi inorbit mall on 16th July 2016 around 8 pm
I liked the shoe the one praton mercedes edition in white colour but the last size they have was 9 UK and when I asked the guy for 10 uk directly said no without checking and there was huge fight going on between employe's exchanging words arguments I was still in the store and they were busy in their own world and this started at billing counter and when...

I am a regular customer of myntra and puma.
I purchased a puma shoes from myntra and
Was delivered to me on 16 may 2018,
And i am unable to wear it because the design of the product
Is not comfortable to wear it for long walks.

I wanted to return it, and informed myntra about the same.
But myntra's customer care service told me that
Hoes is used and it is a fitting issue
And...

IgnitxT Shoes has tear in Front
Bill No:-6377
Date:[protected]
Product Name:-IgnitxT
Mrp:-8999/-...

I got this jacket from new bel road puma store. Within a week it started bubbling over the jacket's back. I gave for quality check and got another pull over. Same bubbling this time within a day. The manager lies saying my jacket failed in quality check and he gave on his own because it is new arrival. He says bubbling can happen by rubbing against wall. When i didn't do anything he is trying to make it look like i did it on purpose when...