[Resolved] Puma India — Payment done, order not placed... Not much support from customer care

Ashwasana

Sep 8, 2022

Website:

puma.in

I placed an order from Puma India app and made an UPI payment .. The payment got deducted but the order didn't get placed in the app and it shows that the money is being received by the company .. Need help in either getting the refund or getting my order placed ASAP.

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Sep 8, 2022

Complaint marked as Resolved

The company called me and have assured that it will be resolved in next 24-48 hours .. Not received my order or payment back yet.

Puma customer support has been notified about the posted complaint.

Sep 08, 2022

Updated by Ashwasana Attaching the screenshot of the payment as well.