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I ordered bag from puma and used UPI for payment .after payment was made the order was not even placed . I post ky money. The order is not even shown in my orders section. I used Puma app .
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Has your problem been solved? I just ordered a shoe today, paid throught UPI for 5% off. And now the same problem has occured to me. Wanted to know what happened with yours?
monagulia21's reply, Oct 28, 2022
I’m having same issue. Customer case said they didn’t receive any amount. This is pathetic.
Payment had been sent successfully.
Have u got ur refund?
Payment had been sent successfully.
Have u got ur refund?
I tried placing order in puma app for 6 pair of sneaker socks, then i selected the upi payment option for 5%discount, but the money is debited from my account of ₹508.44 but the order was not placed and in the "your order" section of app there still shows you haven't ordered anyting yet!, and now i have no transaction id or anything to show except the money which is debited from my account!. Its being 2 days already
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Did your issue resolved?
I ordered a tshirt today. Ans yes I paid it through UPI. same problem with me. It's a shame from PUMA's side. Really terrible.
I tried placing order in puma app for 6 pair of sneaker socks, then i selected the upi payment option for 5%discount, but the money is debited from my account of ₹3692 but the order was not placed and in the "your order" section of app there still shows you haven't ordered anyting yet!, and now i have no transaction id or anything to show except the money which is debited from my account!. Can someone help me
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