Puma — Ordered shoes from PUMA APP but the order was not confirmed via mail or sms and it does not reflect in the order history

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Ordered shoes from PUMA APP but the order was not confirmed via mail or sms and it does not reflect in the order history.

Please note that the payment was successful however the order was not confirmed via mail or sms nor does the details of order appear in the order history.

Mail related to the account - saily.ajit.[protected]@gmail.com