Punayaa — kurti blue. substandard and not what was ordered

Address:	B423, Landmark Empire, Surat, Surat, Gujarat, 395010
Website:	Punaaya

I had ordered a blue indigo kurti from this site after seeing the ad on facebook. The order was on cod. I was shocked and dismayed to see that the product delivered today is not the one i ordered. It is also made of damaged cheap material which one uses to make mops. I called on the number given as customer care but did not get any response. On checking about the site i see that this site has been fleecing people for so many months why is it still allowed on facebook and other places. This is open fleecing. How to ask for refund from these cheats