PunBus / Punjab Roadways Complaints & Reviews

Dear sir/madam

I am traveling with my office colleague from ludhiana to kharar on[protected]. We take tickets from ludhiana to kharar afterwards i take 1 ticket from kharar to chandigarh conductor charged me rs 30 but buse fare is rs 25. He give me e-ticket of rs 25 and also give me 1 manual ticket amounted rs 5. When i asked for extra charging he said that today rate increases by rs 5. When i came bàck from chandigarh to ludhiana i confirmed the rate from the ticket counter they asked me rs.25.

Regards
Gaurav
[protected]

Hi,

This is regarding refund of my trip with following details.
The trip was cancelled more than a month ago and refund has not been received yet. I have contacted pun bus support many times and they say it is in process, but refund is still not processed. I have even dropped a mail to their refund team, but have not got any response.

Below are details of ticket:

Travelyaari.com mticket no:[protected], pnr:[protected],
Delhi-amritsar, 26-apr-2018, 08:50 pm, seat:13, 14, punbus - amritsar depot 2, name: mehakpreet kaur
Contact: [protected]
Email: [protected]@gmail.com

Please process the request as soon as possible.

Regards
Mehak

Conductor daily misbehaves with me and sometimes shouts on me infront of all paassengers. He shouts on every passenger travellng in bus. He even does not give tickets to some of the friends of his town. I already lodge complaint but got no response from your side. I request you to inquiry his route...
Bus no. 9545
Conductor no. 176
Name sunny
City jalandhar

This is to bring in your notice that the every punjab roadways bus stops at some dhaba near balachaur and the drivers take nearly half an hour to have their meals.
First of all they drive tok slow, then at that place they take a lot of time to have their meal and tea. Ideally it should take 3 hours to travel but they nearly take.
I would request you to take care of time of the people as they have some one waiting at their home.

This is regarding refund of the money due to cancellation of bus on 2nd april 2018 by punjab government. I had booked ticket of punbus from delhi to chandigarh for 2nd april 2018 for 7.15am bus. When i reached the isbt kasmiri gate, i got to know that bus has been cancelled, on calling the helpline number i was informed that i will receive my refunf of rs 1198 within 15 days. I have not yet received it.

Details are as follows:

Pnr:[protected]
Ticket no: [protected]
Journey date: 02-apr-2018
Departure time: 07:15 am
From-to: delhi - chandigarh
Operator: punbus - chandigarh depot
Amount:1198

Y'day i travelled through punbus volvo from delhi isbt at 11.30 to jalandhar. I was carrying a carton with me with bill, just a small kids scooter for my son. The conductor said it will be chargeable to carry tht carton with me which was approx 20kg. But he was not able to show me any written rule regarding the same. When i called on the nos. mentioned on bus for contact that were found switched off. I was charged Rs. 433 for that.
Am a frequent traveller in bus, but i never seen them charging any NRI who comes with no. of big big suitcares and cartons, LED cartons and other stuffs. Why there is a difference between these two cases. Are NRI "damaads" of govt and common man is culprit who gives lacs of taxes.
If the rule is for us then its also applicable on those people. Govt. Sees those cartons but is not aware where all eatables are charged more than MRP on all bus stands and railway stations. That loot is going on khullam khulla.
Bull ### on this rules and these rule makes if they are just aware of looting common man and filling their greedy pockets.
I need proper action to be taken against these discripencies and loot going on.

Sir on 03/04/18 i took the bus number pb 12p 3872 from jalandhar to anandpur sahib after waiting whole night due to strike. But bus conductor and driver told me get down as bus will not stop at anandpur sahib stop. Which is illegal and is not acceptable as your institute is public service. Plz reply back taken action against accused responsible. Plz also inform me that there is no stop of that bus at anandpur sahib. Your action will make trust in people of punjab.

R/s in the morning i got a bus of punjab roadways batala depot no. Pb-06v7631. The bus was coming from assandh to kaithal. I boarded from kichhana kui to kaithal. I gave fare to the conductor for ticket. He collected money from many passengers but he didn't give ticket to anyone. When i demanded ticket he refused me and said that if checker come its my problem. I solve it easily. When again i said for ticket he quarrlled with me and abusing me at last he gave only me a ticket. And a haryana roadways bus conductor from rajound rajesh s/o balkishan support him which was also without ticket. They both me abusing and "cunning"and threatened me. So i requested you sir plz take nessery action so that our belief over punjab roadways will increase. Thanks

Dear sir

I am from ropar. I daily do up down from ropar to chandigarh and from chandigarh to ropar. Mostly chandigarh to ropar route buses conductors behavoir is very rude and dont have sense to talk. I take mostly jalandhar route buses which have stopage at ropar also. But they don't allow to sit in that buses. Because they have to reach early to their destination. So they don't allow ropar passengers to sit in that buses. Have any kind of notice is mentioned anywhere that jalandhar route buses should not stop at ropar. Then why conductors don't allow infact if i ask them to show any notice related there so they behave very rudely and start doing insult in front of everyone. Please give me the right solution. Or pass any notice related to this.

Punjab roadways conductor behaves rudely he says he is govt employee i simply asked where the ticket is confirm some times he says in bus and sometimes says counter means he is himself not confirmed and behaves rudely how common people trust on govt employed please take some serious actionwe govt employees will do such things then what will we happen means next time i and so many people's will not travel in punjab roadways

Respected authorities
I'm a college student
Studying in hoshiarpur city.
Today i travelled by a punbus from hoshiarpur to hariana town but the conductor of pun bus haven't issued ticket
After taking full fare of rs. 20 from me. I want an immediate action upon him.
Bus number pb03 af 8803
Timing 3:20 pm from hoshiarpur to dasuya
I have mentioned all the information about the bus and the complaint. So that there should be no issue in solving the problem.
I'll be very thankful to you.
Regards
User7375

I am student who travels daily from nakodar to jalandhar. Students holding buspasses are forced to stand outside and wait untill bus is filled with other passengers buying ticket. Thus conductors make the students stand throughout the journey. Please, if we are given any such facility, let us take the full benefit. Kindly take action to solve tjis problem.

Thankyou

Today i alongwith my 62 yr. Old wife, travelled back from chandigarh to hoshiarpur in punbus, the conductor of the punbus c no.1540 again didnot gave us concession of senior citizen, even after seeing the concerned card issued by govt of punjab! Our ticket nos.00271104 & 00271105 dated 27/01/2018. Note : i also has complained earlier in some another incidence on 22/01/2018, which still has not been resolved!!

I alongwith my wife travelled from Hoshiarpur to bus stand 43 at mohali starting at about 2.15pm by Bus no.pb06-Q9514. I requested the conductor to give us concession as we both are " Senior Citizens " who refused and charged at full ignoring Govt directions.Please reimburse & direct all concerned including Private Transporters to impliment accordingly.my Ticket no 120242 .My S.Citizen IDno.1998 dated 3/5/2011 & my D.O.B.is 6/1/1947, my wife's is 12/12/1956.

This is to inform you that i am traveling in punjab roadways bus number pb 10 gk 5135 from ambala in morning 5.30 a. M. Bus conductor is calling for ludhiana bus stand and giving tickets to me and others passenger. But on way he said that bus is going bypass ludhiana to amritsar. Sir i am suffering from survical and have luggage with me. First he drop me khanna to take another bus, but he refuse. Then i sit back in bus. What is this??? Conductor have not way of talking. For own benefits they will do anything that will against of government rules???

Respected sir,
On the subject citied above i would like to herby inform to you that the driver of above mentioned bus number is using his personal cell phone (While crossing roopnagar) while driving bus running from chandigarh to hoshiarpur, which is too risky for all the passengers who are travelling in this bus.
I request to your good self that kindly take a strict action against said driver for using cell phone during driving.
I shall be very thankful to you for this.
Thanking you,
Roshan bawa
M-[protected]

My son is studying in institute of hotel management gurdaspur (A central govt. Run college). He travels daily from batala to gurdaspur and back. He applied for a bus pass to the punjab roadways depot batala but was told that the said college is not included in the list of eligible colleges.
I hereby request you to direct the concerned department to include the name of the college in the list.
Thanking you
Sincerely yours
Kulbir singh
Kahnuwan road batala143505

I am abhishek just got bus named punbus pb 35 q 9565 from dasuya to chandigarh and i giving 500 to the ticket checker came from dasuya bt it was not the main conductor bt he doesn't gave me the change of 310 just misbehaving with me and said that u should have to get it from that person m a student and not having the extra money right now for other transport please give me the right way this is a humble request

Sir, this is to bring into your notice that today i. e 27.12.2017 when I was travelling by your bus no. PB08CX9056 around 6.00 pm From Dharampur, H. P., I asked the conductor to provide me ticket of Chambaghat, because my destination was Police line which is about 1km before Chambaghat and in his machine after solan bustand station was Chambaghat only. At that time, he took the money but the ticket was not provided by him to me. Thereafter when I asked him to stop the bus at Police line, he said bus will not stop here. Now it will stop only at the next station i.e Chambaghat. He did not cooperate, he misbehaved and said that being local I am threatening him to stop the bus there. Then I said if bus will not stop here, then why didn't you gave the ticket to me?? But he misbehaved and on again and again asking for the ticket he provided me ticket from solan to kandaghat saying that " ticket ka kya h, ticket toh mai Bna ho dunga 25 Rupees kA" which was not acceptable at all, when my genuine ticket should be from Dharampur to Police Line or Chambaghat. If he was so adamant regarding the bus stops then why he didn't provided me the ticket correctly when I boarded the bus. This kind of behaviour is not tolerable Sir. I think buses are the means to transport to help people and to make their life easy. But the kind of feeling I got from your bus service was just ridiculous. It was late in the evening around 6.45 pm when I got down from your bus at Chambaghat and being a single lady I had to travel back 1 km by foot too my destination. This kind of services nowadays your conductors are providing to passengers. They are just troubling passengers. I don't think that for troubling passengers you are there. Such type of incidents just downgrade the image of your organisation. Kindly look into the issue and necessary action should be taken against the conductor.

I have taken punjab roadways mercedes bus from jalandhar for chandigarh, on 15/12/2017 at 06:30 pm. At the time of buying ticket i have informed him my dropping point i. E. Sunny enclave, he said yes we will drop you there. When we reached kharar it is almost 09:00 pm. He force me to leave the bus there only i said its 3 to 4km from here and its so late kindly drop me at sunny enclave as all the busses stop there, he didn't said anything and start driving the bus when i was near by i take my bag and stand near door, when we arrived to sunny enclave he told him 10 times to stop the bus but he didn't. Everyone in the bus is watching the same. He said he will not, when i started shouting on him he started misbehaving and situation become worst. After long fight he stop the bus on highway and forced me to leave the bus right away or else he will take me till last stoppage. Kindly punish that driver.

Mamta
[protected]