PunBus / Punjab Roadways Complaints & Reviews

Today I have lost my two bags in Amritsar-Chandigarh bus which is started at 9:30 pm from Amritsar and reached at Jalandhar by 11:30 then after I missing the bus as I am getting down for toilet after considering to the bus driver. I have tried harder but can't do anything as I have left my bus ticket in bag
One black bag and second is blue colour
Contact number [protected]

1. Sir I Mohan Singh residence from Fatehpur, Hoshiarpur. Sir my daughter is studying in Chandigarh last few month. Sir, I am writing to bring to your attention an issue I recently encounter while My daughter was traveling on Punjab Roadways bus on 30 July 2023, She boarded bus Number PB07 CA 3591 from Hoshiarpur to Chandigarh.
2. To my surprise, the conductor did not accept my Aadhar Card as a valid identification documents and refused to issue a ticket. and ask to my daughter your Aadhar is not updated but she hold a Original Aadhar Card and give her payment tickets and ask "jo karna hai kar lo me ticket de paise hi lene hai guse naal bolya."
3. I kindly request you to ensure that Bus conductor is aware of the acceptable identification documents and adhere to the regulation.
4. I trust that you will take appropriate action to address this matter promptly. Should you require any further information or clarification, please do not hesitate to contact me at my contact number[protected].
5. Thank you for your attention to this concern, and I look forward to a positive resolution.

Today 02/08/23 travel from zira to Ferozepur daily. Punjab roadways Ferozepur depot bus num PB 05 5312 AMRITSAR TO FEROZEPUR 19:10 FROM ZIRA conductor behaviour is very rood mostly with ladies an he cuts ticket for FEROZEPUR that time he not said bus not going to FEROZEPUR cantt bus stand only go for FEROZEPUR city..at the end near the Punjab University College (second fatak by pass) they said bus not going to cantt...all passengers of cantt go down from bus...even he not stop the bus properly for ladies ..kindly take the correct action on him...as soon as possible...

I request to senior officer. I am cetizen of punjab. The above Bus no Mention in subject PB 02 CR 6622 the behaviour of Driver and conductor is not good. At 29/07/2023 we reached khem karan bus stand bus for amritsar. we asked him for bus timing but they told sit in private bus they force to sit in private bus again and again. they make excuess

Sir bus no.2681 conducter not give the ticket for parsal and parsal in the our kit and Ruff language use to the passenger.plz check immediately the bus and the conducter kit.

It is informed that on dated 14/07/2023 at about 05:08 PM, I was standing near the canal bridge situated near the Nestle Dairy, Moga and was waiting for bus for going
¡from Moga to Ferozepur. At that time one bus of Puniab Roadways bearing registration no. PB-05-AP-5631 (number might be wrong to some extent) came there. I signalled to driver as well as conductor of said bus to stop the bus but they did not bother to stop the bus. At that time, I was accompanied with three more male passengers as well as two female passengers and all of them also signalled to stop the bus. Being official of Government Department, it is the duty of the above said driver as well as conductor to stop the bus so that the general public can go one place to other. Moreover, the motive of Punjab Roadways Department is to help the passengers for going one place to other. My one friend was also present in the abovesaid bus at that time and I was informed by him that the above said persons also did not the bus at Talwandi
Bhai Chowk as well as Bus Stand of Talwandi Bhai. Due to above said acts of above said driver as well as conductor in routine, the general public has to face problems in these days of summer season.
As per yard control register maintained by concerned department, the name of above said driver as well as conductor can be found. So, I request your goodself to take appropriate action against above said driver as well as conductor and to give directions to them to cooperate the general public in these days of summer. I shall be very thankful to you for this act of kindness. The pic of ticket issued by prtc bus is attached to show my presence on above said date and time at Moga.

RESPECTED SIR /MADAM,
Bus conductor of punjab roadways bus having bus no PB29R8631. ARM.
Is so rude and misbehaving with me and my mother today regarding change of rupees. Sometime Somehow a passenger has't change in emergency. Buy this does not mean thata a bus conductor so shameless and misbehaving. Also he had given change to other passengers with saying him remaining balance will given later on. So why in my turn he refused to give me ticket. My ticket no is 249704.Bus route is from moga to kotkapura.Date is 13/07/2023 and time is 01:25 PM.
Iam also a employe of Punjab govt. So how a employee is misbehaving with other punjab departmental employee, because it shows how he is behaving with normal people.
This is ridiculous and should not be tolerated. So please concern about it should take some action.
I AM Hopefully it may concern.
Thanks.

RESPECTED SIR /MADAM,
Bus conductor of punjab roadways bus having bus no PB29R8631.
Is so rude and misbehaving with me and my mother today. My ticket no is 249704.Bus route is from moga to kotkapura.
Iam also a employe of Punjab govt. So how a employee is misbehaving with other punjab departmental employee, because it shows how he is behaving with normal people.
This is ridiculous and should not be tolerated. So please concern about it should take some action.
I AM Hopefully it may concern.
Thanks.

The conductor is very badly abusing to laddies...and not guide to properly. Conductor ne jaan buj ke bus nahi roki uper se laddies ko abuse krne lagge..

Me and my wife traveling to Amritsar from jallandhar and bus is full of pessenger and condutor pass away from me in crowd then he came back to their seat then i asking to ticket he will get shout on me and my wife..why you don't take ticket..we are asking him to we are taking ticket but you will pass away from our side ignoring us..he continuesly shouting on us very rudely...my wife arguing him then he also shouting on her and said that he will take money from her also even ladies ticket is free and he also threats us to throw us from bus at night on highway.. their is no safety for ladies in bus even family members are their with her.. he show their bulling in bus in front of all passengers..please do dope test of this conductor he is also high because his eyes so red and smelling from mouth also..so ridiculous behaviour by his side.. please take strictly action on him...

From
Chandan and Reena
Dated[protected]
Time 8:00pm at night
Bus details
Punjab Roadways/Punbus roopnagar
BUS No.: PB12 Y 0914
W.bill: 161154 MAC-ID[protected]
C: CTC282. D: PD448

Bus number PB07 CA3606

For more information ticket is also attached

Complaint - Misbehavior with me and other female passengers ( time 8:42 am)

We are asking about the bus route i.e. is bus will go to new ropar bus stand or not.
Then conductor of bus replied with comment, , '''Jithe jayegi bus uttar jayio tuhada kehra kiraya ( fare) lagna"".
And not giving us any information regarding bus route. This is very rude and disrespectful.
I told him to give ticket of ropar bus stand from kharar. But He gave me ticket of hoshiarpur instead of ropar.
Kindly look into this matter. I shall be grateful to u.

I was traveling from Amritsar to JALANDHAR on 1/ 7 /2023. PUNBUS NO 323471 PBO7CA3598ARM: 14.00.82. I asked for ticket for me and my son. He asked me to pay Rs110 for my ticket. Although I was carrying adhar card with my husband name, he said you have updated adhar card and have son of 8 years. He stopped bus near jandiala and asked me to leave bus . He already charged Rs 55 for my son ticket and asked me to leave the bus. He didn't moved the bus and forcefully cut my ticket of Rs 110 and asked me to pay or leave bus without my son. This was very bad situation. So, I paid him Rs110.

I was traveling from Amritsar to JALANDHAR on 1/ 7 /2023 in bus no PB07CA3598, bus no 323471. I asked conductor for ticket for me and my son, he asked me to pay Rs 110 for my ticket and said I am not carrying updated adhar card, although I was having adhar card with my husband 's name. He said you have son of 8 years and not updated your adhar card. He stopped bus near jandiala and asked me to leave bus. He already cut ticket of my son and asked to leave the bus or pay Rs 110. This was very bad situation. All the passenger's asked him to move the bus but he didn't. Then forcefully he cut my ticket of Rs 110 and asked me to pay or leave. It was already 7:30pm, so without any reason he charged me Rs 110. I request you to take Sone action against bus conductor of Punbus Hoshiarpur with no PB07CA3598.

My name is Atik and iam from Himachal Pradesh manali alluground and the day of 30/06/2023 me and my sister aqsa was going market through bus (public transport) and we usually travel in buses but today we were going market through punbus (Punjab roadways) then the conductor came and he asked us for 20 rupees for a person as usally all buses are taking ten rupees for one person but the conductor collected 20 rupees for one person and we are students usually we are having less money if we tell him that all are taking 10rupees person so he start arguing with us and while coming from Manali me and my sister come by foot so I need compensation from bus authority
Bus no-PB07CA5473

The bus conductor take extra charges ₹100 and said i have no change so he takes my all ₹200

They didn’t take thé passengers of hussiarpur or also they gave some restrictions on thể Aadhaar card passenger [protected]

And also use cheap language by conductor or also by bus stand incharge

Bus drivers and conductors of Ludhiana route buses deny to drop chandigarh University students every day
Conductors speak very rudely.
Please take an action. We've been suffering since 2 years. We've spoken to the officials sitting at isbt-43 but no strict action has been followed up

Dear Team, .
Date 18 June 2023
Timing of bus 6:30 to 730
Bus no - PB08EW119
I am working in Amritsar at airport and going back to my home Dasuya. I picked bus from Jalandhar to Jammu. I have stop in between dasuya. With the permission of conductor he told you can be in bus as it's long route buses. While taking the ticket, he asked me where do you married I told dasuya and basically I am from pathankot and married at dasuya.. He told your address need to be updated on adhar card and I told I am travelling on daily bases no one ask me about the same and this is our right and he stopped the bus in between the road. And talking in rude manner, and started arguing with me without any reason and making hassle for other passenger also.

As per the Punjab government Female can travel free of cost in punjab anywhere and he should not to have any objection as the address updated on adhar card is pathankot that also include in punjab.

He created un necessary hassle for me as well as for other passenger to just satisfying his ego. They are just frustrated that why females are travelling just for free. But this the rule given by govt not by us.

To travel from kharar to Pathankot on 15/06/2023 when i was at kharar bus stand waiting for the bus in heavy rain.The bus came at 9:15 am at the bus stop bus does not stop for a single minute all the other passengers board the bus running but i have a carrying bag in my hand which makes boarding the bus difficult to me but i some how managed to get in the bus. when i confronted the bus conductor for not stopping bus he started arguing me and behave rudely.
Bus no. is 5349

Helo sir
Main apko batana chata hu ki Friday 09/06/2023 08.00pm ko BUS No. PB07CA3612 chandigarh ke bus stand pe pathankot ki ticket lane giya to Conductor ne drink ki huyi thi aur sab ke sath misbehave kar raha ha tha. Sab maine ticket ke liya bola to galiya dani suru kar di. Please es pe action hona chiya. Aur conductor ko suspend karna chiya.