PunBus / Punjab Roadways Complaints & Reviews

Myself Navjot . I was on jalandhar Bus stand on 8 april 2023 . Time 3:15 pm . The punjab roadways Bus no : PB08CX 8239 was on standing there The route of this bus was on Ambala, Delhi . I ask conductor will this bus go to the Ambala he replied No . But the route was on the Delhi ambala why the said No but he was allowing ladies to the bus why not to the gents .. he was misbehaving with the passengers .

Just told him the number of passengers with me for clearing his doubt and he behaved rudely instead of saying ok or thank you as we had a long journey he made me feel embarrassed in front of other passengers

ਸੇਵਾ ਵਿਖੇ,
ਮਾਨਯੋਗ ਇੰਚਾਰਜ ਸਾਹਿਬ ਜੀ,
ਪਨਬਸ, ਪੰਜਾਬ ਰੋਡਵੇਜ ।
ਵਿਸ਼ਾ:- ਦਰਖਾਸਤ ਬਾਬਤ ਪਨਬਸ ਮਹਿਕਮੇ ਦੀ ਬੱਸ ( ਬੱਸ ਨੰ. PB-06-BB-3758 ਦੇ ਡਰਾਈਵਰ ਵੱਲੋਂ ਮੇਰੀ ਕਾਰ ਦਾ ਨੁਕਸਾਨ ਕਰਕੇ ਬੱਸ ਭਜਾ ਕੇ ਲੈ ਜਾਣ ਸਬੰਧੀ।
ਸ਼੍ਰੀ ਮਾਨ ਜੀ,
ਬੇਨਤੀ ਹੈ ਕਿ ਮੈਂ ਤਰਲੋਚਨ ਸਿੰਘ ਪੁੱਤਰ ਮੇਹਰ ਸਿੰਘ ਵਾਸੀ ਪਿੰਡ ਧਰਮਗੜ੍ਹ, ਤਹਿ. ਬੰਨੂੜ, ਜਿਲ੍ਹਾ ਐਸ.ਏ.ਐਸ ਨਗਰ, ਮੋਹਾਲੀ ਦਾ ਰਹਿਣ ਵਾਲਾ ਹਾਂ। ਮੈਂ ਇਕ ਸੀਨੀਅਰ ਸੀਟੀਜਨ ਹਾਂ । ਇਹ ਕਿ ਮਿਤੀ 06/04/2023 ਦਿਨ ਵੀਰਵਾਰ ਨੂੰ ਆਪਣੀ ਕਾਰ ਦੇ ਰਾਹੀ (ਕਾਰ ਨੰ.PB-65-BC-6797) ਰਾਜਪੁਰਾ ਸਹਿਰ ਤੋਂ ਅੰਬਾਲਾ ਸ਼ਹਿਰ ਦੇ ਵੱਲ ਜਾ ਰਿਹਾ ਸੀ। ਮੈਂ ਕਾਰ ਬਿਲਕੁੱਲ ਸਹੀ ਤੇ ਖੱਬੇ ਪਾਸੇ ਚਲਾ ਰਿਹਾ ਸੀ। ਸ਼ਾਮ ਕਰੀਬ 4 ਵਜੇ ਤੋਂ 04.15 ਦੇ ਵਿਚਕਾਰ ਅੰਬਾਲਾ ਸ਼ਹਿਰ ਦੇ ਟੂਲ ਪਲਾਜੇ ਤੋਂ ਪਹਿਲਾਂ ਥਾਣਾ ਸ਼ੰਭੂ ਦੇ ਨੇੜੇ ਅਚਾਨਕ ਹੀ ਮੇਰੇ ਪਿਛੋਂ ਉਕਤ ਦਰਜ ਪਨਬਸ ਦੀ ਬੱਸ (ਬੱਸ ਨੰਬਰ PB-06-BB-3758 ਡਿਪੂ ਸ਼ਾਇਦ ਪਠਾਨਕੋਟ) ਬਹੁਤ ਤੇਜ ਰਫਤਾਰ ਦੇ ਵਿਚ ਆਈ ਤੇ ਮੇਰੀ ਕਾਰ ਦਾ ਨੁਕਸਾਨ ਕਰਦੇ ਹੋਏ ਨਿਕਲ ਗਈ। ਓਵਰ-ਟੇਕ ਕਰਦੇ ਹੋਏ ਬੱਸ ਦੀ ਰਫਤਾਰ ਏਨੀ ਜਿਆਦਾ ਸੀ ਮੇਰੇ ਨਾਲ ਕਿਸੇ ਤਰ੍ਹਾਂ ਦੀ ਵੀ ਅਣਸੁਖਾਵੀ ਘਟਨਾ ਵਾਪਰ ਸਕਦੀ ਸੀ। ਏਥੇ ਦੱਸਣਯੋਗ ਹੈ ਕਿ ਬੱਸ ਦਾ ਡਰਾਈਵਰ ਇਹ ਜਾਣ ਗਿਆ ਸੀ ਕਿ ਬੱਸ ਓਵਰਟੇਕ ਕਰਦੇ ਸਮੇਂ ਮੇਰੀ ਕਾਰ ਦੇ ਵਿਚ ਵੱਜੀ ਤੇ ਕਾਰ ਦਾ ਨੁਕਸਾਨ ਵੀ ਹੋਇਆ ਹੈ ਪਰ ਇਸ ਤੋਂ ਬਾਅਦ ਡਰਾਈਵਰ ਨੇ ਬੱਸ ਥੋੜੀ ਹੋਲੀ ਕੀਤੀ ਤੇ ਫਿਰ ਭਜਾ ਕੇ ਲੈ ਗਿਆ।
ਇਹ ਕਿ ਜਿਸ ਰਫਤਾਰ ਦੇ ਵਿਚ ਡਰਾਇਰ ਬਸ ਚਲਾ ਰਿਹਾ ਸੀ ਇਸ ਤਰ੍ਹਾਂ ਲਗਦਾ ਸੀ ਕਿ ਉਸਨੇ ਨਸ਼ਾ ਕੀਤਾ ਹੋਇਆ ਹੈ, ਜੇਕਰ ਓਵਰ ਟੇਕ ਕਰਦੇ ਹੋਏ ਮੇਰੀ ਕਾਰ ਨੂੰ ਸਾਇਡ ਨਾ ਵੱਜ ਕੇ ਟਕੱਰ ਹੋ ਜਾਂਦੀ ਤਾਂ ਬੱਸ ਵਿਚ ਮੌਜੂਦ ਸਵਾਰੀਆਂ ਦੇ ਨੁਕਸਾਨ ਦਾ ਜੁੰਮੇਵਾਰ ਕੋਣ ਹੁੰਦਾ ? ਮੈਂ ਚਾਹੁੰਦਾ ਹਾਂ ਕਿ ਬੱਸ ਦੇ ਡਰਾਈਵਰ ਦਾ ਮੈਡੀਕਲ ਟੈਸਟ ਕਰਵਾਇਆ ਜਾਵੇ ਤਾਂ ਜੋ ਪਤਾ ਲਗ ਸਕੇ ਕਿ ਬੱਸ ਦੇ ਡਰਾਈਵਰ ਨੇ ਨਸ਼ਾ ਕਰਕੇ ਡਰਾਇਵਿੰਗ ਕਰ ਰਿਹਾ ਸੀ ਜਾਂ ਨਹੀ।
ਇਹ ਕਿ ਮੈਂ ਪਹਿਲਾਂ ਵੀ ਦੱਸ ਚੁੱਕਿਆ ਹਾਂ ਕਿ ਮੈਂ ਇਕ ਸੀਨੀਅਰ ਸੀਟੀਜਨ ਹਾਂ ਜੇਕਰ ਬੱਸ ਦੇ ਦੁਆਰਾ ਓਵਰ-ਟੇਕ ਕਰਦੇ ਸਮੇਂ ਕਿਸੇ ਤਰ੍ਹਾਂ ਦੀ ਹੋਰ ਘਟਨਾ ਵਾਪਰ ਜਾਂਦੀ ਤਾਂ ਇਹ ਘਟਨਾ ਵੱਡਾ ਹਾਦਸਾ ਬਣ ਸਕਦੀ ਸੀ।
ਇਸ ਲਈ ਮੇਰੀ ਆਪ ਜੀ ਨੂੰ ਬੇਨਤੀ ਹੈ ਕਿ ਸਬੰਧਤ ਮਹਿਕਮੇ ਦੇ ਨਾਲ ਗੱਲ ਕਰਕੇ ਪਨਬਸ ਦੇ ਇਸ ਬਸ ਡਰਾਈਵਰ ਦੀ ਇੰਨਕੁਆਰੀ ਕੀਤੀ ਜਾਵੇ ਤੇ ਬਸ ਦੇ ਡਰਾਈਵਰ ਦੇ ਖਿਲਾਫ ਕਾਰਵਾਈ ਕਰਦਿਆਂ ਉਸਨੂੰ ਪੱਕੇ ਤੌਰ ਤੇ ਨੌਕਰੀ ਤੋਂ ਕੱਢ ਦਿੱਤਾ ਜਾਵੇ ਜੀ ਤਾਂ ਜੋ ਹੋਰ ਡਰਾਇਵਰਾਂ ਦੇ ਲਈ ਸਬਕ ਬਣੇ ਕਿ ਅਸੀ ਬੱਸ ਕਿਸ ਤਰ੍ਹਾਂ ਚਲਾਉਣੀ ਹੈ। ਇਸ ਦੇ ਨਾਲ ਹੀ ਬੱਸ ਦੇ ਡਰਾਈਵਰ ਦੇ ਵੱਲੋਂ ਮੇਰੀ ਕਾਰ ਦੇ ਕਿਤੇ ਗਏ ਨੁਕਸਾਨ ਦਾ ਭੁਗਤਾਨ ਕਰਵਾਇਆ ਜਾਵੇ ਜੀ। ਆਪ ਜੀ ਦੀ ਬਹੁਤ ਮੇਹਰਬਾਨੀ ਹੋਵੇਗੀ।
ਨੋਟ :: ਉਪਰੋਕਤ ਘਟਨਾ ਥਾਣਾ ਸ਼ੰਭੂ ਨੇੜੇ ਵਾਪਰੀ ਹੈ ।
ਧੰਨਵਾਦ ਸਹਿਤ

ਤਰਲੋਚਨ ਸਿੰਘ ਪੁੱਤਰ ਮੇਹਰ ਸਿੰਘ
ਵਾਸੀ ਪਿੰਡ ਧਰਮਗੜ੍ਹ, ਤਹਿ. ਬੰਨੂੜ, ਜਿਲ੍ਹਾ ਐਸ.ਏ.ਐਸ ਨਗਰ, ਮੋਹਾਲੀ
ਫੋਨ ਨੰ.[protected]
[protected]

This is reagrding the behaviour of bus conductor of bus no PB08EC1630. Time was around 1:30pm . The bus was standing for more than 30 minutes. I had to go pathankot bypass and bus was going to jammu. Since i am adhar card holder of punjab state and Punjba govt has made roadways free for females. I asked the then conductor if this bus is going to jammu bypass he said this bus is going to jammu and i will not allow any female passenger let in who is going to jammu bypass. He spoke so harsh and rudely that other people came ther. He dis respected other ladies alos who were standing there to go to pathankot bypass i asked the conductor to charge my fair despite having adhar card he statred yelling at me. His behavior was not acceptable. Punjab govt has made it free still these roadways conductors misbehave each time when they see female passengers. I wnat you to look into this. This is not the way speak to a lady.

Bus not stop at Bus Stand, Bus Stop after or before 100 meter from bus stop. BUS RUN BEFORE DOWN THE PASSENGER. SOME TIME PASSENGERS GET INJURED DUE TO THIS.
This Problem Bus No PB07BQ0822 Route Tanda to Hoshiarpur at Bus Stop Kaloya.
Today one Teacher Injured in this bus morning time 7.57 AM. Bus Driver not Stop the bus after teacher injured. so Please take appropriate action against the driver and what action has been taken should be told to the person who completed it.
Santokh Singh MIS COORDINATOR EDUCATION DEPARTMENT
MOB NO [protected]
mis.[protected]@gmail.com

This is Narendra Kumar Verma Q.No. 132-A, Tpye-4D, Rail Coach Factory Township Kapurthala Punjab 144602.
On dated 02.04.2023 time approx.12;00 noon, I picked-up the State Transport Bus (Roadways ) from stoppage kapurthala chowk to travel the Kapurthala city .I I was alone passenger, who picked-up the bus from above said bus-stop due to heavy mud was there.
After passing 10-12 minutes, no one Bus-conductor came to me to issuing the Ticket, when I saw Bus-bonnet side than someone was finger pointing me. That man was not sitting conductor seat & not in proper uniform.
After knowing finger pointing, I left my seat & met conductor & request him to issue me bus-ticket from kpt chawk to kpt bus station.
Meanwhile, one person is standing nearby of Conductor, he said sit your seat, you will get there.
After 5 minutes checking the other passengers tickets, he came to me & said you are without ticket pay INR.150.00 penalty.
I approached truth to Ticket Inspector in following manner.
(i) Only me picked-up the Bus from KPT CHOWK Jalandhar.
(II) Bus conductor did not come to for issuing the Ticket.
(ii) Even Bus conductor did not call me for Ticket.
(iv) 60% Bus seats are empty, his visual-approach can not be translucent.
(v) Bus conductor behaved rudely, said leave bus immediately even I told him, I am a Government officer.
(vi) Bus inspector ignored my facts & charged penalty and also said same amount INR.150.00 also recover from this Bus-conductor.
It is desired to examine my complaint & refund the deducted amount immediately.

This is Narendra Kumar Verma Q.No. 132-A, Tpye-4D, Rail Coach Factory Township Kapurthala Punjab 144602.
On dated 02.04.2023 time approx.12;00 noon, I picked-up the State Transport Bus (Roadways ) from stoppage kapurthala chowk to travel the Kapurthala city .I I was alone passenger, who picked-up the bus from above said bus-stop due to heavy mud was there.
After passing 10-12 minutes, no one Bus-conductor came to me to issuing the Ticket, when I saw Bus-bonnet side than someone was finger pointing me. That man was not sitting conductor seat & not in proper uniform.
After knowing finger pointing, I left my seat & met conductor & request him to issue me bus-ticket from kpt chawk to kpt bus station.
Meanwhile, one person is standing nearby of Conductor, he said sit your seat, you will get there.
After 5 minutes checking the other passengers tickets, he came to me & said you are without ticket pay INR.150.00 penalty.
I approached truth to Ticket Inspector in following manner.
(i) Only me picked-up the Bus from KPT CHOWK Jalandhar.
(II) Bus conductor did not come to for issuing the Ticket.
(ii) Even Bus conductor did not call me for Ticket.
(iv) 60% Bus seats are empty, his visual-approach can not be translucent.
(v) Bus conductor behaved rudely, said leave bus immediately even I told him, I am a Government officer.
(vi) Bus inspector ignored my facts & charged penalty and also said same amount INR.150.00 also recover from this Bus-conductor.
It is desired to examine my complaint & refund the deducted amount immediately.

Dear sir
I was traveling from dasuya (hoshiarpur) to chandigarh, during my journey bus conductor don't cut my ticket with adhar card, then after some time he starts abusing me for ticket and spoke against the free traveling bof women's in Punjab the bus no is PB07 CA 3601
I hope that you will take action against bus conductor

Hi, it's Harpreet Singh from Beas city. My college is in Jalandhar and the nearest bus stop is the Maqsooda bypass bus stop. I am a student so I use Student Pass otherwise it costs me about Rs.110 per day. The problem here is that even though Maqsooda Bus Stop is a registered bus stop, most of the PunBus/Roadways buses don't stop at this station specifically because of the students and female passengers who use Student Pass and Adhaar Card respectively. Kindly solve the problem by making these Roadways buses to stop mandatory at the Maqsooda bypass Bus stop which is about 12 km from Jalandhar Bus Stop.
I request you to take action against this.

Following are the some of the bus numbers which we noted:
PB02DR2798
PB08CX6983
PB06V7637
PB10DA5741
PB06BC0204

This is Monika from Beas city. My college is in Jalandhar and the nearest bus stop is the Maqsooda bypass bus stop. As I up-down daily to my college, so I use Aadhaar Card, otherwise it costs me about Rs.110 per day. The problem here is that even though Maqsooda bypass Bus Stop is a registered bus stop, most of the PunBus/Roadways/PRTC buses don't stop at this station specifically because of the students and female passengers who use Student Pass and Aadhaar Card respectively even when there are enough seats in the bus. We always wait for about 30-40 mins daily and sometimes more than an hour. Yesterday too, we reached at the stop 2:00 p.m. and we got bus at 3:30 p.m. Kindly solve the problem by making these Roadways buses to stop mandatory at the Maqsooda bypass Bus stop which is about 12 km from Jalandhar Bus Stop.
I look forward to your action regarding this situation.

PB02EG4735
PB02EG9421
PB08EX0971
PB06BB3524
PB08EV1196

Hi, it’s Mahima from Beas city. My college is in Jalandhar city and the nearest bus stop is the Maqsooda Bypass bus stop. I am a girl student so I use Aadhaar Card otherwise it costs me about Rs.110 per day. The problem here is that even though Maqsooda Bypass Bus Stop is a registered bus stop, most of the PunBus/Roadways/PRTC buses don’t stop at this station specifically because of the students and female passengers who use Student Pass and Aadhaar Card respectively.We always wait for about 30-40 mins daily and sometimes more than an hour. Yesterday too, we reached at the stop 2:00 pm and we got bus at 3:30 pm. Kindly solve the problem by making these Roadways buses to stop mandatory at the Maqsooda Bypass Bus stop which is about 12 km from Jalandhar Bus Stop.
Looking forward for your action.

Following are some bus numbers which in recent days didn't stop at the bus stop.
PB08CX8237
PB06BC0206
PB08EW8974
PB02EG0943
PB02DR2783
PB08CX8786

Respected sir/Mam
I along with my mother carrying two different luggages of less than 20 kg in the morning bus from Muktsar to Amritsar . Bus departed from Muktsar at 5:10 am(28 March 2023) asked us to pay for the luggage and when i debated with the conductor and told to deboard the bus and i feel harassed and paid the half ticket for my luggage . I am seeking for the concern regarding my complaint nd help me in solving the issue....

Sir
I lost one very imp bag of mine in a bus of yours.
A blue color bag with something written on it in black looks like a big carry bag containing one steel bag in it.
I was travelling from Jalandhar to Chandigarh in punjab roadways/ punbus.

My ticket details are as following.
No. 00012305 on 27/03/23
Bill : 46256 mac-id: 34330919
Bus: 943 C: PC246 D: PT140

Sir please please please help me with it

Firstly they won't stop on bus stops.. I am facing this problem daily because I have to travel for my job.. And conductor of bus have no sense of manner to talk.. they always says free da vekh k chadd jandia bus te. Govt have provide this facility so why we won't take it..

I am traveling to Jalandhar from amritsar on dated 24 mar 2023 .i was trying to take bus from counter no 10 from amritsar bus stand . Where its mentioned Jalandhar ambala and delhi.
Conductor refused to take me in bus and said firstly delhi passengers will enter then at the time of leaving will allow u.
When i asked why so.he start misbehaving.
Please help

I am traveling to Jalandhar from amritsar on dated 24 mar 2023 .i was trying to take bus from counter no 10 from amritsar bus stand . Where its mentioned Jalandhar ambala and delhi. Morning 8.15 am
Conductor refused to take me in bus and said firstly delhi passengers will enter then at the time of leaving will allow u.
When i asked why so.he start misbehaving.
Please help

Respected team i Suffered from misbehaving of conductor of bus no.pb 65a a7942, i was came from patiyala to chandigarh at 4.15 my ticket no. Is 00017033 from bahadurgarh to chandigarh the bus conductor firstly sat with a girl closely but not sit in conductor seat (seat 1) when the girl leave the seat and i was going to sit so he told me do not sit here so i changed my seat and sit on another seat again he came and told me do not sit here and stand back side i was confused because there was open seat no one is sitting and other were sitting there then he say nothing to them,
When a girl sat on seat then bus conductor changed his seat with girl when girl leave he sat on another seat

As uh know in rupnagar there is higj population and finding a job and doing course here is not so easy due to increase in population from student of +1 to age 59 person is having course or job in Chandigarh. And we r not so wealthy that we can afford private cars, motorbikes etc although driving to Chandigarh is not in our hands. Daily we r standing on bus stand no bus stop for us not even a single and buses who stop are full they stop because they r full mostly all buses go from highway not even come to bus stand and sir people who r of 60+ how can they run and catch a bus sir injury will occur sir this is their duty to stop there so that people will go.

Today I am traveling in punbus no.PB02EH2734 from Amritsar to Jalandhar although there's a seat beside the driver to sit but the conductor refused to shift his bag from there and made lame excuses. The driver asked him to shift it but he again refused saying he will be there in sunlight.

Gursharan Singh
[protected]

Dear sir, My name is Balkar Singh from Rajpura. Today on 16 March i am going to office on my bike from Rajpura to Ambala cantt. When I am crossing the Ghaggar river Flyover then suddenly two buses is coming from Rajpura side to Ambala. One is Prtc bus and second is Pun bus Number PB10HT 2830. Pun bus overtake to PRTC bus on wrong way. Pun bus overtake to PRTC on PRTC left side. The road on flyover is Only two lane if anyone is going to left side then only right side single bus is crossed but your Driver is rash driving he crossed to PRTC when I am going on flyover. Punbus is only few inch far from me. If he missed some distance then he hit me very strongly. Kindly take action on this. And revert me as soon as possible.

Regards
Balkar
[protected]