PunBus / Punjab Roadways Complaints & Reviews

We are students and we daily travel from Jamalpur Ludhiana to Chandigarh University but the Bus conductor was not opening the gate we call him again and again but he ignored and didn't even open the gate.

Punjab roadway hoshiarpur depot bus Coming from dasuya side Going to chandigarh Time crossing the bus stand garhdiwala 12:30 pm

Bus occupation aprox 30-35 passengers
Passengers waiting at bus stop garhdiwala aprox 12-15
After 4 minutes Rajdhani bus arrived it means Punjab roadway driver give advantage to private bus service

Toady 27 april 2023, i was at phagwara chandigarh byepass and waiting for bus to jalandhar. Bus no. Pb07ca0379 came and dropped passengers but conductor deny to take me into bus forcefully.

This type of service of punbus is very poor and employees of punbus are not supportive. This type of incidents happen daily but nobody bothers because nobody complaints about them. And this root cause do not reach to department. I request to you kindly look into the matter and do solution for the same and instruct to your employees do not harass public.

This is not the first time happen to me, but it is first time i am complaining.

Bus conductor misbehaved with me .i am a girl . refused me to drop to bus stand and dropped me in midway by abusing.i want conductor should say sorry otherwise I know how to ruin his life bus number PB65BB7984

Punjab roadways buses are not boarding female passengers. Please tell me why this law is made if they can't board the passengers... Its really bad to know that this law is just for show off nothing else... Please resolve this problem and take an action towards them or else we public have to take an action towards them by uploading videos and all... The route is from pathankot to jalandhar and its been 5-6 time they didn't board us... Right now I'm complaining here next time I'll complain on YouTube as I've more than 10 k subscribers they will support me too... If this will happen again..I'll share the bus video and number too...Please take an action ... Thank you...

Sir my name is Rahul. I am a resident of Mukerian. Today I was coming from Mukerian to Pathankot by Punjab Roadways bus no PB08EW-1197, The bus conductor of this bus did not drop me where I had to drop. When I spoke to the conductor, he misbehaved with me and he abused me, even he was ready to beat me.
This is really shameful.
If you think that the conductor should not do this then I request you to please take strict action against the conductor or fine him. So that he doesn't behave like this with any other passenger in future.

I am travelling everyday from isbt 43 to ropar on punjab roadways with daily pass. i am working in habitare pharmaceutical. sir the driver is refuse to drop us on surjit hospital bus stop at 9pm night. there is no convence to go home therre is a lady with me also. sir is that right at night for us .

Jai hind sir.punjab roadways bus which comes from mukerian and than arrives at hoshiarpur after hoshiarpur bus arrives for Chandigarh 9.55 AM.when bus reached at Chandigarh bypass bus not stoped at Chandigarh bypass bus seats empty and bus driver not stoped bus that's why people's waiting for bus face harrasment.bus arrives at Chandigarh bypass 10.15 AM .plz take necessary action

Myself Navjot . I was on jalandhar Bus stand on 8 april 2023 . Time 3:15 pm . The punjab roadways Bus no : PB08CX 8239 was on standing there The route of this bus was on Ambala, Delhi . I ask conductor will this bus go to the Ambala he replied No . But the route was on the Delhi ambala why the said No but he was allowing ladies to the bus why not to the gents .. he was misbehaving with the passengers .

Just told him the number of passengers with me for clearing his doubt and he behaved rudely instead of saying ok or thank you as we had a long journey he made me feel embarrassed in front of other passengers

ਸੇਵਾ ਵਿਖੇ,
ਮਾਨਯੋਗ ਇੰਚਾਰਜ ਸਾਹਿਬ ਜੀ,
ਪਨਬਸ, ਪੰਜਾਬ ਰੋਡਵੇਜ ।
ਵਿਸ਼ਾ:- ਦਰਖਾਸਤ ਬਾਬਤ ਪਨਬਸ ਮਹਿਕਮੇ ਦੀ ਬੱਸ ( ਬੱਸ ਨੰ. PB-06-BB-3758 ਦੇ ਡਰਾਈਵਰ ਵੱਲੋਂ ਮੇਰੀ ਕਾਰ ਦਾ ਨੁਕਸਾਨ ਕਰਕੇ ਬੱਸ ਭਜਾ ਕੇ ਲੈ ਜਾਣ ਸਬੰਧੀ।
ਸ਼੍ਰੀ ਮਾਨ ਜੀ,
ਬੇਨਤੀ ਹੈ ਕਿ ਮੈਂ ਤਰਲੋਚਨ ਸਿੰਘ ਪੁੱਤਰ ਮੇਹਰ ਸਿੰਘ ਵਾਸੀ ਪਿੰਡ ਧਰਮਗੜ੍ਹ, ਤਹਿ. ਬੰਨੂੜ, ਜਿਲ੍ਹਾ ਐਸ.ਏ.ਐਸ ਨਗਰ, ਮੋਹਾਲੀ ਦਾ ਰਹਿਣ ਵਾਲਾ ਹਾਂ। ਮੈਂ ਇਕ ਸੀਨੀਅਰ ਸੀਟੀਜਨ ਹਾਂ । ਇਹ ਕਿ ਮਿਤੀ 06/04/2023 ਦਿਨ ਵੀਰਵਾਰ ਨੂੰ ਆਪਣੀ ਕਾਰ ਦੇ ਰਾਹੀ (ਕਾਰ ਨੰ.PB-65-BC-6797) ਰਾਜਪੁਰਾ ਸਹਿਰ ਤੋਂ ਅੰਬਾਲਾ ਸ਼ਹਿਰ ਦੇ ਵੱਲ ਜਾ ਰਿਹਾ ਸੀ। ਮੈਂ ਕਾਰ ਬਿਲਕੁੱਲ ਸਹੀ ਤੇ ਖੱਬੇ ਪਾਸੇ ਚਲਾ ਰਿਹਾ ਸੀ। ਸ਼ਾਮ ਕਰੀਬ 4 ਵਜੇ ਤੋਂ 04.15 ਦੇ ਵਿਚਕਾਰ ਅੰਬਾਲਾ ਸ਼ਹਿਰ ਦੇ ਟੂਲ ਪਲਾਜੇ ਤੋਂ ਪਹਿਲਾਂ ਥਾਣਾ ਸ਼ੰਭੂ ਦੇ ਨੇੜੇ ਅਚਾਨਕ ਹੀ ਮੇਰੇ ਪਿਛੋਂ ਉਕਤ ਦਰਜ ਪਨਬਸ ਦੀ ਬੱਸ (ਬੱਸ ਨੰਬਰ PB-06-BB-3758 ਡਿਪੂ ਸ਼ਾਇਦ ਪਠਾਨਕੋਟ) ਬਹੁਤ ਤੇਜ ਰਫਤਾਰ ਦੇ ਵਿਚ ਆਈ ਤੇ ਮੇਰੀ ਕਾਰ ਦਾ ਨੁਕਸਾਨ ਕਰਦੇ ਹੋਏ ਨਿਕਲ ਗਈ। ਓਵਰ-ਟੇਕ ਕਰਦੇ ਹੋਏ ਬੱਸ ਦੀ ਰਫਤਾਰ ਏਨੀ ਜਿਆਦਾ ਸੀ ਮੇਰੇ ਨਾਲ ਕਿਸੇ ਤਰ੍ਹਾਂ ਦੀ ਵੀ ਅਣਸੁਖਾਵੀ ਘਟਨਾ ਵਾਪਰ ਸਕਦੀ ਸੀ। ਏਥੇ ਦੱਸਣਯੋਗ ਹੈ ਕਿ ਬੱਸ ਦਾ ਡਰਾਈਵਰ ਇਹ ਜਾਣ ਗਿਆ ਸੀ ਕਿ ਬੱਸ ਓਵਰਟੇਕ ਕਰਦੇ ਸਮੇਂ ਮੇਰੀ ਕਾਰ ਦੇ ਵਿਚ ਵੱਜੀ ਤੇ ਕਾਰ ਦਾ ਨੁਕਸਾਨ ਵੀ ਹੋਇਆ ਹੈ ਪਰ ਇਸ ਤੋਂ ਬਾਅਦ ਡਰਾਈਵਰ ਨੇ ਬੱਸ ਥੋੜੀ ਹੋਲੀ ਕੀਤੀ ਤੇ ਫਿਰ ਭਜਾ ਕੇ ਲੈ ਗਿਆ।
ਇਹ ਕਿ ਜਿਸ ਰਫਤਾਰ ਦੇ ਵਿਚ ਡਰਾਇਰ ਬਸ ਚਲਾ ਰਿਹਾ ਸੀ ਇਸ ਤਰ੍ਹਾਂ ਲਗਦਾ ਸੀ ਕਿ ਉਸਨੇ ਨਸ਼ਾ ਕੀਤਾ ਹੋਇਆ ਹੈ, ਜੇਕਰ ਓਵਰ ਟੇਕ ਕਰਦੇ ਹੋਏ ਮੇਰੀ ਕਾਰ ਨੂੰ ਸਾਇਡ ਨਾ ਵੱਜ ਕੇ ਟਕੱਰ ਹੋ ਜਾਂਦੀ ਤਾਂ ਬੱਸ ਵਿਚ ਮੌਜੂਦ ਸਵਾਰੀਆਂ ਦੇ ਨੁਕਸਾਨ ਦਾ ਜੁੰਮੇਵਾਰ ਕੋਣ ਹੁੰਦਾ ? ਮੈਂ ਚਾਹੁੰਦਾ ਹਾਂ ਕਿ ਬੱਸ ਦੇ ਡਰਾਈਵਰ ਦਾ ਮੈਡੀਕਲ ਟੈਸਟ ਕਰਵਾਇਆ ਜਾਵੇ ਤਾਂ ਜੋ ਪਤਾ ਲਗ ਸਕੇ ਕਿ ਬੱਸ ਦੇ ਡਰਾਈਵਰ ਨੇ ਨਸ਼ਾ ਕਰਕੇ ਡਰਾਇਵਿੰਗ ਕਰ ਰਿਹਾ ਸੀ ਜਾਂ ਨਹੀ।
ਇਹ ਕਿ ਮੈਂ ਪਹਿਲਾਂ ਵੀ ਦੱਸ ਚੁੱਕਿਆ ਹਾਂ ਕਿ ਮੈਂ ਇਕ ਸੀਨੀਅਰ ਸੀਟੀਜਨ ਹਾਂ ਜੇਕਰ ਬੱਸ ਦੇ ਦੁਆਰਾ ਓਵਰ-ਟੇਕ ਕਰਦੇ ਸਮੇਂ ਕਿਸੇ ਤਰ੍ਹਾਂ ਦੀ ਹੋਰ ਘਟਨਾ ਵਾਪਰ ਜਾਂਦੀ ਤਾਂ ਇਹ ਘਟਨਾ ਵੱਡਾ ਹਾਦਸਾ ਬਣ ਸਕਦੀ ਸੀ।
ਇਸ ਲਈ ਮੇਰੀ ਆਪ ਜੀ ਨੂੰ ਬੇਨਤੀ ਹੈ ਕਿ ਸਬੰਧਤ ਮਹਿਕਮੇ ਦੇ ਨਾਲ ਗੱਲ ਕਰਕੇ ਪਨਬਸ ਦੇ ਇਸ ਬਸ ਡਰਾਈਵਰ ਦੀ ਇੰਨਕੁਆਰੀ ਕੀਤੀ ਜਾਵੇ ਤੇ ਬਸ ਦੇ ਡਰਾਈਵਰ ਦੇ ਖਿਲਾਫ ਕਾਰਵਾਈ ਕਰਦਿਆਂ ਉਸਨੂੰ ਪੱਕੇ ਤੌਰ ਤੇ ਨੌਕਰੀ ਤੋਂ ਕੱਢ ਦਿੱਤਾ ਜਾਵੇ ਜੀ ਤਾਂ ਜੋ ਹੋਰ ਡਰਾਇਵਰਾਂ ਦੇ ਲਈ ਸਬਕ ਬਣੇ ਕਿ ਅਸੀ ਬੱਸ ਕਿਸ ਤਰ੍ਹਾਂ ਚਲਾਉਣੀ ਹੈ। ਇਸ ਦੇ ਨਾਲ ਹੀ ਬੱਸ ਦੇ ਡਰਾਈਵਰ ਦੇ ਵੱਲੋਂ ਮੇਰੀ ਕਾਰ ਦੇ ਕਿਤੇ ਗਏ ਨੁਕਸਾਨ ਦਾ ਭੁਗਤਾਨ ਕਰਵਾਇਆ ਜਾਵੇ ਜੀ। ਆਪ ਜੀ ਦੀ ਬਹੁਤ ਮੇਹਰਬਾਨੀ ਹੋਵੇਗੀ।
ਨੋਟ :: ਉਪਰੋਕਤ ਘਟਨਾ ਥਾਣਾ ਸ਼ੰਭੂ ਨੇੜੇ ਵਾਪਰੀ ਹੈ ।
ਧੰਨਵਾਦ ਸਹਿਤ

ਤਰਲੋਚਨ ਸਿੰਘ ਪੁੱਤਰ ਮੇਹਰ ਸਿੰਘ
ਵਾਸੀ ਪਿੰਡ ਧਰਮਗੜ੍ਹ, ਤਹਿ. ਬੰਨੂੜ, ਜਿਲ੍ਹਾ ਐਸ.ਏ.ਐਸ ਨਗਰ, ਮੋਹਾਲੀ
ਫੋਨ ਨੰ.[protected]
[protected]

This is reagrding the behaviour of bus conductor of bus no PB08EC1630. Time was around 1:30pm . The bus was standing for more than 30 minutes. I had to go pathankot bypass and bus was going to jammu. Since i am adhar card holder of punjab state and Punjba govt has made roadways free for females. I asked the then conductor if this bus is going to jammu bypass he said this bus is going to jammu and i will not allow any female passenger let in who is going to jammu bypass. He spoke so harsh and rudely that other people came ther. He dis respected other ladies alos who were standing there to go to pathankot bypass i asked the conductor to charge my fair despite having adhar card he statred yelling at me. His behavior was not acceptable. Punjab govt has made it free still these roadways conductors misbehave each time when they see female passengers. I wnat you to look into this. This is not the way speak to a lady.

Bus not stop at Bus Stand, Bus Stop after or before 100 meter from bus stop. BUS RUN BEFORE DOWN THE PASSENGER. SOME TIME PASSENGERS GET INJURED DUE TO THIS.
This Problem Bus No PB07BQ0822 Route Tanda to Hoshiarpur at Bus Stop Kaloya.
Today one Teacher Injured in this bus morning time 7.57 AM. Bus Driver not Stop the bus after teacher injured. so Please take appropriate action against the driver and what action has been taken should be told to the person who completed it.
Santokh Singh MIS COORDINATOR EDUCATION DEPARTMENT
MOB NO [protected]
mis.[protected]@gmail.com

This is Narendra Kumar Verma Q.No. 132-A, Tpye-4D, Rail Coach Factory Township Kapurthala Punjab 144602.
On dated 02.04.2023 time approx.12;00 noon, I picked-up the State Transport Bus (Roadways ) from stoppage kapurthala chowk to travel the Kapurthala city .I I was alone passenger, who picked-up the bus from above said bus-stop due to heavy mud was there.
After passing 10-12 minutes, no one Bus-conductor came to me to issuing the Ticket, when I saw Bus-bonnet side than someone was finger pointing me. That man was not sitting conductor seat & not in proper uniform.
After knowing finger pointing, I left my seat & met conductor & request him to issue me bus-ticket from kpt chawk to kpt bus station.
Meanwhile, one person is standing nearby of Conductor, he said sit your seat, you will get there.
After 5 minutes checking the other passengers tickets, he came to me & said you are without ticket pay INR.150.00 penalty.
I approached truth to Ticket Inspector in following manner.
(i) Only me picked-up the Bus from KPT CHOWK Jalandhar.
(II) Bus conductor did not come to for issuing the Ticket.
(ii) Even Bus conductor did not call me for Ticket.
(iv) 60% Bus seats are empty, his visual-approach can not be translucent.
(v) Bus conductor behaved rudely, said leave bus immediately even I told him, I am a Government officer.
(vi) Bus inspector ignored my facts & charged penalty and also said same amount INR.150.00 also recover from this Bus-conductor.
It is desired to examine my complaint & refund the deducted amount immediately.

This is Narendra Kumar Verma Q.No. 132-A, Tpye-4D, Rail Coach Factory Township Kapurthala Punjab 144602.
On dated 02.04.2023 time approx.12;00 noon, I picked-up the State Transport Bus (Roadways ) from stoppage kapurthala chowk to travel the Kapurthala city .I I was alone passenger, who picked-up the bus from above said bus-stop due to heavy mud was there.
After passing 10-12 minutes, no one Bus-conductor came to me to issuing the Ticket, when I saw Bus-bonnet side than someone was finger pointing me. That man was not sitting conductor seat & not in proper uniform.
After knowing finger pointing, I left my seat & met conductor & request him to issue me bus-ticket from kpt chawk to kpt bus station.
Meanwhile, one person is standing nearby of Conductor, he said sit your seat, you will get there.
After 5 minutes checking the other passengers tickets, he came to me & said you are without ticket pay INR.150.00 penalty.
I approached truth to Ticket Inspector in following manner.
(i) Only me picked-up the Bus from KPT CHOWK Jalandhar.
(II) Bus conductor did not come to for issuing the Ticket.
(ii) Even Bus conductor did not call me for Ticket.
(iv) 60% Bus seats are empty, his visual-approach can not be translucent.
(v) Bus conductor behaved rudely, said leave bus immediately even I told him, I am a Government officer.
(vi) Bus inspector ignored my facts & charged penalty and also said same amount INR.150.00 also recover from this Bus-conductor.
It is desired to examine my complaint & refund the deducted amount immediately.

Dear sir
I was traveling from dasuya (hoshiarpur) to chandigarh, during my journey bus conductor don't cut my ticket with adhar card, then after some time he starts abusing me for ticket and spoke against the free traveling bof women's in Punjab the bus no is PB07 CA 3601
I hope that you will take action against bus conductor

Hi, it's Harpreet Singh from Beas city. My college is in Jalandhar and the nearest bus stop is the Maqsooda bypass bus stop. I am a student so I use Student Pass otherwise it costs me about Rs.110 per day. The problem here is that even though Maqsooda Bus Stop is a registered bus stop, most of the PunBus/Roadways buses don't stop at this station specifically because of the students and female passengers who use Student Pass and Adhaar Card respectively. Kindly solve the problem by making these Roadways buses to stop mandatory at the Maqsooda bypass Bus stop which is about 12 km from Jalandhar Bus Stop.
I request you to take action against this.

Following are the some of the bus numbers which we noted:
PB02DR2798
PB08CX6983
PB06V7637
PB10DA5741
PB06BC0204

This is Monika from Beas city. My college is in Jalandhar and the nearest bus stop is the Maqsooda bypass bus stop. As I up-down daily to my college, so I use Aadhaar Card, otherwise it costs me about Rs.110 per day. The problem here is that even though Maqsooda bypass Bus Stop is a registered bus stop, most of the PunBus/Roadways/PRTC buses don't stop at this station specifically because of the students and female passengers who use Student Pass and Aadhaar Card respectively even when there are enough seats in the bus. We always wait for about 30-40 mins daily and sometimes more than an hour. Yesterday too, we reached at the stop 2:00 p.m. and we got bus at 3:30 p.m. Kindly solve the problem by making these Roadways buses to stop mandatory at the Maqsooda bypass Bus stop which is about 12 km from Jalandhar Bus Stop.
I look forward to your action regarding this situation.

PB02EG4735
PB02EG9421
PB08EX0971
PB06BB3524
PB08EV1196

Hi, it’s Mahima from Beas city. My college is in Jalandhar city and the nearest bus stop is the Maqsooda Bypass bus stop. I am a girl student so I use Aadhaar Card otherwise it costs me about Rs.110 per day. The problem here is that even though Maqsooda Bypass Bus Stop is a registered bus stop, most of the PunBus/Roadways/PRTC buses don’t stop at this station specifically because of the students and female passengers who use Student Pass and Aadhaar Card respectively.We always wait for about 30-40 mins daily and sometimes more than an hour. Yesterday too, we reached at the stop 2:00 pm and we got bus at 3:30 pm. Kindly solve the problem by making these Roadways buses to stop mandatory at the Maqsooda Bypass Bus stop which is about 12 km from Jalandhar Bus Stop.
Looking forward for your action.

Following are some bus numbers which in recent days didn't stop at the bus stop.
PB08CX8237
PB06BC0206
PB08EW8974
PB02EG0943
PB02DR2783
PB08CX8786

Sir
I lost one very imp bag of mine in a bus of yours.
A blue color bag with something written on it in black looks like a big carry bag containing one steel bag in it.
I was travelling from Jalandhar to Chandigarh in punjab roadways/ punbus.

My ticket details are as following.
No. 00012305 on 27/03/23
Bill : 46256 mac-id: 34330919
Bus: 943 C: PC246 D: PT140

Sir please please please help me with it