[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — About Bad service and bad attitude while providing service THANE branch | |||
Hi, I have my loan account in PNB housing finance.I just request them to provide me the details related to my pending loan amount in single document as i need to submit in office. After writing 2 emails related to this they started working on the document also i have provided the format and all details required in the document. then also this people were not able to understand the requirement and after doing followup from last more then 1 month still i have not received the document in format which i want . when i talked with the seniors they are not at all interested to listen my requirement, just saying one recorded statement i cant, we don't issue etc. When i approached to government office where i need this document i to submit, i told them they are not issuing then he showed me same document issued by different banks. Also when i approached them to reduce my interest rate and i send them emails related to this more then 20 days passed still i am waiting for that because of this delay i need to pay old EMI amount which is with higher interest rate . I feel government should take action on this such bad practice financial institution . Please dnt go for this bank even they offer you very low interest rate . BAD service, worst EMPLOYEES, government like service even worst then that. Was this information helpful? | |||
May 13, 2017 Complaint marked as Resolved Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint. Verified Support Apr 12, 2017 Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir/Ma'am, We are in receipt of your query. We sincerely apologize for the inconvenience caused to you. Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim. Regards, Team PNB Housing Verified Support Aug 21, 2017 Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir, This is with reference to your query. We understand that our official has spoken to you in this regard. Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any. Team PNB Housing | |||
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9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg, New Delhi, Delhi, India - 110001
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