[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — Application no. Hou/gha/0815/235208 - praveen kumar choudhary refund processing fee

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

Dear sir,

I applied for 40 l loan amount and i clearly discuss with mr. Raghvender singh that in case your bank unable to process 40 l then i will not avail loan from your bank and in this scenario you will not charge processing fee form me.

But bank sanction amount 30 l approximate that is lower than my required amount and i did not accepted disbarment from pnbhl but they submitted my check on behalf of processing fee for name of sanction amount and same amount rs. 3450 of sbi checque number '625131' debit form my saving account and same i informed mr. Raghvender singh that the amount is not acceptable and he confirmed me at that time your amount will refund with in 7 days but more than one month there is no progress and when i am calling him he is not receiving phone and now he back out from his commitment.

I like to request you please refund my amount on priority and i feel this is such type of molest it is direct effecting my health. If i did not received my amount those you charge as processing fee i feel in that condition your are insisting me for second opinion.

Br
Praveen kumar choudhary
[protected]
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Jul 14, 2017
Complaint marked as Resolved 
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2017
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim.

Regards,

Team PNB Housing
Verified Support
Aug 21, 2017
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir,

This is with reference to your query. We understand that our official has spoken to you in this regard.
Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any.

Team
PNB Housing
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    Punjab National Bank Housing Finance [PNBHFL] Phone
    +91 11 2335 7174
    1 800 120 8800
    Punjab National Bank Housing Finance [PNBHFL] Address
    9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg, New Delhi, Delhi, India - 110001
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