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Punjab National Bank Housing Finance [PNBHFL] Complaints & Reviews

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Last updated Apr 16, 2024
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Punjab National Bank Housing Finance [PNBHFL]
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Punjab National Bank Housing Finance [PNBHFL] Phone Numbers

Toll free
1800 120 8800
73
65
Phone
+91 11 2335 7174
53
41
1 800 120 8800
14
22

Punjab National Bank Housing Finance [PNBHFL] Website

Punjab National Bank Housing Finance [PNBHFL] Head Office Address

9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg
New Delhi
New Delhi District
Delhi
India
110001

Punjab National Bank Housing Finance [PNBHFL] reviews & complaints page 12

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J
Jayakumar A U
from Ernakulam, Kerala
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relationship manager threatening me he will cancel my loan application

I applied for a home loan transfer from hdfc to pnb to get additional loan amount. Pnb approved my loan on 31st jan 2019. Due to the month end pressure they scheduled my disbursement on midnight. Actually it is a loss for me if they schedule disbursement during non banking hours ie: midnight. They cannot issue cheque on that day. They calculate interest from 31st jan 2019. I received mail about disbursement on 1st feb 2019 morning.
br...
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S
Shivram1803
from Bengaluru, Karnataka
May 19, 2023
This thread was updated on May 19, 2023
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request for foreclosure letter

Address:Bangalore, Karnataka, 560076

I have a home loan with PNB HFL and i requested for BT to other bank for better roi. Now, PNB HFL guys says i have to pay 3% pre-closing charges and minimum time they take to provide foreclosure latter is 15 working days.
They literally create lot of problems and delay the issues. In any other bank you go there is no pre-closure charges and foreclosure letter will be given within a day.

@PNB HFL: Please grow and satisfy...
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H
HarshadPanchal_259
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unsatisfied with the housing loan process

Address:Mumbai City, Maharashtra
Website:www.pnbhousing.com/grievance-redressal-procedure

I have taken housing loan from pnb, however i have to face many challenges because of due diligence of relationship manager (Karuna pandey). He never explained me about short ocr and may more...
I have dropped sent many emails to pnb customer care but i haven't got any reply.
They are not explaining the procedure clearly and they will stretch till the final date and no one will help later as we already survived. They are only...
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K
kmadh22
from Bengaluru, Karnataka
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forcing me to take insurance for housing loan

Address:560036

Hi,
I have applied for housing loan in PNBHFL with ref no. REF/HOU/MRH/1218/615824 and executive is saying insurance is mandatory which is not required for me.

As per my understanding I should not be forced to take any insurance along with loan, since I have term insurance already I don't want to go with insurance for loan.
Can you please help me to resolve this

Thanks
Madhu...
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A
Asokarajan Nagarathinam
from Bengaluru, Karnataka
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multiple bad entry in cibil record

Address:560068

I have availed a housing loan of amount rs. 8 lakh from pnb housing finance ltd., trivandrum on 31/07/2004.

I have closed the loan on 25/02/2014 and i got no due certificate for that also.

My housing loan account no: [protected]

For a single loan pnb housing finance has entered three entry in my cibil record. One is correct and other two are bad entries and spoiled my credibility.

First...
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Address:Dewas, Madhya Pradesh, 455001

I am CHANDA SOLANKI .I had taken loan from pnb housing finance & my loan account no. is HOU/IND/0718/551240.While taking a loan, I had submitted all my documents. Our bank approved my loan of 3085000 and after 70% of the amount was debited, today the bank is demanding a document from me which can not provide the bank, so the bank has I have refused to give the amount of the last check bank given on October 20 till today's date, the bank has...
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A
Amitbhai patel
from Delhi, Delhi
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processing fee

Address:Ahmedabad, Gujarat, 382350

I have loan a/c no:-nhl/ahd/0918/582790 in pnb housing finance limited.Pnbhfl employee mr manishbhai mewada asked me you are making 10000/-rs fix diposit so you paying 5900/-rs prosesing fee so i have provided sbi cheque no:-939943 and 10000/-fd no:-[protected] and sbi cheque no:-939942 is 5900/-rs for prosesing fee. There after in disbursement amount 11034/-rs prosesing fee ask and debited and chit me. I have also complint in pnbhfl...
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Address:110024

This is to inform you that i have applied for home loan in pnb housing as per the application no. Hou/noi/1118/603525.

Mr. Laxmikant representing pnb housing (Carrying mob no-[protected]) visited & collected documents. Roi for home loan, as mentioned by him was 8.9%.
Moreover, he committed to providing an extra discount of 0.15% to 0.2% on behalf of pnb housing.

During our visit to builder's office on...
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S
sureshkumar lingan
from Salem, Tamil Nadu
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processing fee and documents not returning

Address:Coimbatore, Tamil Nadu, 641037
Website:www.pnbhousing.com

My name is l suresh kumar and applied for mortgage loan from pnbhfl, coimbatore branch. On 26 nov 2018, one of their employee m saravana kumar, relationship officer collected the documents and cheque for rs 5900/-. On 28 nov 2018, they asked one more documents and queries. On the same day, verification team visited my house. Once, i again asked regarding my loan details, there is no response from them. On 29 nov 2018, again verification team...
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S
sureshkumar lingan
from Salem, Tamil Nadu
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processing fee debited before processing

Address:Coimbatore, Tamil Nadu, 641037
Website:www.pnbhousing.com

My name is l suresh kumar and i applied for mortgage loan from pnb housing finance limited on 26 nov 2018. Mr m saravana kumar, relationship officer of coimbatore branch told me that the cheque for processing fee of rs 5900/- to be placed on 30 nov 2018. The same not processed on 28 nov 2018. If application was not processed on 28 nov 2018, processing fee debited before intimated date and once loan was not processed on 28 nov 2018, the verification...
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Address:600110

I have applied for PNB top up loan/loan against property for 4 lakhs. I had requested this loan for doing some interiors work at my home.

They claimed that this easy process and would be done in few days and got a check from my INR 5900 for processing. But now after my cheque is passed and when I got my sanction letter, I am surprised to see that they are forcing me to take 20k insurance for 4 Lakhs and also saying that they...
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G
gomahajan
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake promises made by the sales staff and theft of processing fee

Address:New Delhi, Delhi, 110018
Website:www.pnbhousing.com

Despite my continuous concerns over possible rejection of my loan application, staff of pnb housing finance continued giving me assurances and wrongly motivated me to go ahead with paying the processing charges.
As expected, the loan was rejected and the processing fee was deducted. All call recordings with the staff clearly suggest how the staff had manipulated and motivated against the will of the customer and stole the processing...
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S
Sharath Hp
from Bengaluru, Karnataka
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regarding foreclosure letter

Address:560076

Dear sir,

I had my mortgage loan in pnb from 2015 till date and i was paying high interest rates. So, i got good interest rate offer from standard chartered bank.
Now pnb people are intentionally delaying to give foreclosure letter. Telling that it will take 10 days. All the other banks giving foreclosure letter on same day. Pnb people are harassing the customers.

Thanks,
Sharath
[protected]...
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N
Nikhil Ca
from Coimbatore, Tamil Nadu
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refunding of processing fee and documents

Address:Thrissur, Kerala, 680691

Dear team
I have applied for a property loan with you and got the approval mail on 25 sep 2018 but i have cancelled the loan. I have paid rs.6000 for processing. As i have canceled the i demanded to return my documents and rs 6000 which i havre paid initially, but both executive and his reporting manager is not picking the call. This is a serious issue. Kindly do necessary else i have to move legally...
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Address:Mumbai City, Maharashtra, 400037

This is to bring to your notice the major dissatisfaction and terrible experience which I had with your home loan department.
With almost 6 months of mental harassment and criminal wastage of time and money I am here by writing to you so that you take necessary action and the same doesn’t happen with any other customer.
Below are the details of the incidents.

March 2018 –
Sanction Letter was issued...
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Address:Mumbai City, Maharashtra, 400037

This is to bring to your notice the major dissatisfaction and terrible experience which I had with your home loan department.
With almost 6 months of mental harassment and criminal wastage of time and money I am here by writing to you so that you take necessary action and the same doesn’t happen with any other customer.
Below are the details of the incidents.

March 2018 –
Sanction Letter was issued...
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H
hiteshskit
from Mumbai, Maharashtra
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home loan: forcing to buy insurance product with the loan

Address:Thane, Maharashtra, 401107
Website:www.pnbhousing.com

I had applied for home loan at pnbhfl thane (Maharashtra) branch.

At the time of application they didn't inform me about insurance policies.
When i got the sanction letter i saw that they have added 2.5 lakhs insurance amount to home loan in sanction letter.

I talked with the pnb hfl sales representative and he said that is mandatory.

After consulting legal advisors i came to know that...
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S
Subrat Mandal
from New Delhi, Delhi
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unethically taken my money

Dear team,
I requested an top up against my home loan hourai[protected]. After an pnbhfl executive confirmed that loan extension is approved and a service charge of rs.3600 is required so i submitted the cheque. Later they said loan is not approved and if the cheque is encashed they will revert the money. The amount was deducted on 17th of may18. Ideally it should have been reverted automatically when my application was rejected or...
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U
uttammishra
from Lucknow, Uttar Pradesh
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they only give home loan to their relatives

Address:Lucknow, Uttar Pradesh, 226012
Website:www.pnbhousing.com

Hello sir,

I have requested a home loan for 10 lakh amount at may 2017, i was having contruction of my plot, that's why i submitted contruction map of my plot, estimate of contruction and construction photo of my plot and during all the conversation, i was saying i want home loan only and i am ready to accept payment in partial amount but once my loan was sectioned, i got lap (Loan agaoinst property) and full amount (Which...
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S
Shyamsathya111
from Coimbatore, Tamil Nadu
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composite loan requested

Address:600014

I have applied for home loan. Ref no. Hou/che/0718/557674. On 20/07/18. Then they have sanctioned a loan for 15, 75000/- rupee. On 26/07/18.

I approached the relationship manager. Mr. Manjunath. And requested for a plot + construction loan. After that i received a letter for same resident plot loan of 14, 14000 rupee only. On 01/10/18. For this intiallaly i have paid 5900/-rupees. On 20/07/18. Now after disbursement advice...
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