Punjab National Bank Housing Finance [PNBHFL] Customer Care
PNB Housing Finance Ltd.
Customer satisfaction rating: 80%
Submit a Complaint
298
COMPLAINTS

Punjab National Bank Housing Finance [PNBHFL] Customer Care

PNB Housing Finance Ltd.

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Address
9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg
New Delhi
New Delhi District
Delhi
India - 110001
Landmarks:Near Connaught Place

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
57
down
48

Phone:
Phone:
up
42
down
25

Additional info
Customer satisfaction rating
80%
Complaints
298
Pending
7
Resolved
235
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon10:30 am - 04:30 pm
Tue10:30 am - 04:30 pm
Wed10:30 am - 04:30 pm
Thu10:30 am - 04:30 pm
Fri10:30 am - 04:30 pm
Sat10:30 am - 04:30 pm
SunClosed

Punjab National Bank Housing Finance [PNBHFL] Complaints & Reviews

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Punjab National Bank Housing Finance [Pnbhfl] — harassment and trying to get forceful possession while the matter is subjudice [Resolved]

 vivekvpoddar on May 29, 2018
Dear Sir, We are being harassed without a proper judgement from the court for our loan which we intend to fully pay back within a year and my sister is being harassed for her apartment by the PNBHousing officers especially Mr. Sanjay Vaish and Mr. Eknath Dhure. We are in endangerment for our lives. I have given the copies of the prior emails Regards Vivek for TUMPL (maxprintpl@gmail.com mobile [protected])

Dear Sir,
We are being visited by the officials from PNBHousing Vileparle branch, Santosh and Mr. Dhure([protected]) at untimely hours and were harassed to handover the said...
Complaint comments  Read comments Complaint category Loans

Punjab National Bank Housing Finance [Pnbhfl] — extra interest charge rs. 9315/- [Resolved]

 bansal9m on May 28, 2018
Dear sir/madam,

My loan no. Hou/gur/0218/494980 loan is disbursement on date 25april 2018 but pnb housing finance limited is charged from date 20th april 2018 around is charged 5 day extra interest rs 9315/- please sole my problem thanks and give me my refund.

Thanks
Mukesh kumar
[protected]   replace all...
Complaint comments  Read comments [1]Complaint category Loans

PNB Housing Finance Ltd. — delay in home loan disbursal hou/luc/0318/500421 [Resolved]

 prem0684 on May 25, 2018
I applied for home loan with pnbhfl in the month of march 2018 at lucknow branch and i was informed through email that the loan of 700000 was approved but sanction letter wasn't provided for 1 month. It was provided when i visited personally at their lucknow branch. After, first technical survey first disbursal was provided was delayed for about 20 days which was of 240000.
Now, i have requested them for second technical survey on 18 may 2018 since then i have been continuously calling them and being assured by sales team that they have forwarded the requested. The rm is also not picking...
Complaint comments  Read comments Complaint category Loans

Punjab National Bank Housing Finance [Pnbhfl] — pressuring me to take a policy which is not acceptable to me. [Resolved]

 knbist on May 23, 2018
I have applied for home loan at pnbhfl new panvel branch. At the time of applying for my home loan i was not made aware of taking a policy from pnbhfl itself. To my knowledge, as per rbi insurance act laws, it is not mandatory to take policy from the same bank from where the house loan has been taken. But still i was pressurized to take the policy. When i agreed to it, they took out the policy which was not as per the loan sanction period and sanctioned amount. They took out policy with lesser loan amount and lesser loan sanction period. When i objected to this and when i requested to cancel the...
Complaint comments  Read comments [1]Complaint category Insurance

PNB Housing Finance — processing fees taken but loan not done [Resolved]

 siddharth duge on May 18, 2018
Housing Loan Application Reference No.REF/HOU/BRVL/0418/522615.
In spite of repeated follow up no action has been taken on housing loan application. Rs. 5900 cheque has been deposited by sales person promptly. However no action has been taken on housing loan application. Now I do not know how to recover my Rs. 5900. I have already wasted my 15 days following up for loan and Rs. 5900 has also been lost. Please help....
Complaint comments  Read comments Complaint category Loans

PNB Housing Finance Limited — delayed in housing loan disbursement

 rinky444 on May 16, 2018
Subject: REF/HOU/JAN/1217/460903

Dear Sir/Madam,

This is to inform you that I have applied for Housing Loan amount of Rs. 11, 00, 000/- in Pnb Housing Finance Limited, Janakpuri Branch, New Delhi against 02 BHK Flat booked under Group Housing Scheme, Solera 2 (Signature Global). I got the sanction letter and submitted all the necessary documents like 07 Post dated cheques, Original agreement, TPA & last 03 demand letters including original receipt. I have completed all necessary formalities on time. But PNB Housing Finance Limited not disburse partial amount of Rs....
Complaint comments  Read comments Complaint category Loans

Punjab National Bank Housing Finance — delayed in housing loan disbursement [Resolved]

 rinky444 on May 16, 2018
Subject: ref/hou/jan/1217/460903

Dear sir/madam,

This is to inform you that i have applied for housing loan amount of rs. 1100000/- in pnb housing finance limited, janakpuri branch, new delhi against 02 bhk flat booked under group housing scheme, solera 2 (Signature global). I got the sanction letter and submitted all the necessary documents like 07 post dated cheques, original agreement, tpa & last 03 demand letters including original receipt. I have completed all necessary formalities on time. But pnb housing finance limited not disburse partial amount of rs. 3,...
Complaint comments  Read comments Complaint category Loans

Punjab National Bank Housing Finance [Pnbhfl] — plot loan for dtcp approved land. [Resolved]

 nanda kumar1234 on May 4, 2018
They have screwed up my registration, they said they will give loans for my plot and at the time of registration they are telling that they can't approve loan because of the location. I have informed about the location at the initial stages of the application process but they tell any thing and took processing charges and i paid for the registration and other registration process at the final stage they have rejected with no proper response. Service is very bad they have become stingy worst....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank Housing Finance [Pnbhfl] — home improvement loan not disbursed and charged processing fee [Resolved]

 Nims22 on May 3, 2018
I have still not received any confirmation on when will the loan be disbursed.

Its been more than a week since i am following up with mr. Soumyaranjan and he is not able to give any satisfactory response.

You being the relationship manager have not even called once to take account of the situation.

I have submitted all the documents from my side. The survey has already happened. Still i have no clarity on the disbursement amount. Also soumyaranjan has confirmed to me that the interest rate will be 8.35 still i got to hear now that it has been increased...
Complaint comments  Read comments [1]Complaint category Loans

Punjab National Bank Housing Finance [Pnbhfl] — not received pradhan mantri avasyojana subsidy. [Resolved]

 upendra r ray on Apr 17, 2018
Respected sir,
I have been applying for the pmays since ocotber 2017. But did not receive up till. Now it is bother about my schedule of loan repayment. Pmays is the basic support in the purchasing of my own house.
My income is very less, we have to manage the installment amount any how according to the schedule. So that you may please clear it as prior basis, so that we will get some relaxation in the installment.
I do not want to approach you but it is too late now....
Complaint comments  Read comments Complaint category Loans

Punjab National Bank Housing Finance [Pnbhfl] — disbursement of payment stopped after issuing sanction letter [Resolved]

 anil kamboj on Apr 12, 2018
I submitted all documents in Xerox with my application and after successful clearance of these documents along with reports of several visits of co-agency persons including Karnal Branch Manager, I got the loan sanctioned letter. On receipt of ibid sanctioned letter I submitted the original documents to person from PNBHFL and by late evening I got the call for cancellation of same loan. I would like to know my fault. If I had submitted the documents other than earlier than it is a fraud case but I could not do so. Now PNBHFL not giving reason for cancellation of said sanction nor agree to refund...
Complaint comments  Read comments Complaint category Unauthorized charges

Punjab National Bank Housing Finance [Pnbhfl] — refund of non processed loan transfer amount [Resolved]

 BejoySiva on Mar 27, 2018
I have made a payment (By cheque 758212 debited on 09/02/2018) of rs.5900 as processing fee for the lap loan transfer from another bank to pnb. The executive sajan (Of pnb vazhuthacaud, trivandrum branch) has informed me initially before payment, that the full amount will be refunded, if the loan was not processed.

My loan transfer application got rejected and when i asked for refund, the bank (Sajan and his direct manager) informed me that as per the policy, pnb won't refund the processing fee even if the loan application got rejected. Also they behaved to me very arrogantly when...
Complaint comments  Read comments Complaint category Loans

Punjab National Bank Housing Finance [Pnbhfl] — home loan rate of interest reduction [Resolved]

 Santhosh S Rao on Mar 27, 2018
This mail is with reference to following loan account numbers:

1) hou/ban/1215/256683: current roi 9.65%
2) nhl/blri/0817/422474: current roi 9.75%

I was sanctioned housing loan april, 2016 through a bank dsa named puneeth. Later there was reduction of rate of interest in housing loan. My loan being loan under floating rate of interest, i did not receive a call or intimation of loan rate reduction from bank. On my personal i requested branch to reduce rate of interest. For that again i approached my dsa mr. Puneeth. At that time since i had requirement of more...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank Housing Finance [Pnbhfl] — complaint regarding the subsidy [Resolved]

 upendra r ray on Mar 24, 2018
My loan account no hou/ahm/0916/319800 dated 27/10/2016

Uptill today on dated 23/03/2018, i did not receive my pradhan mantri avas yojana subsidy.

Two time i have submitted the form but not getting any type of response from your side.

You may please support me for the same, i an in need of that. On behalf of that, i have purchased the home. My contact no is [protected]...
Complaint comments  Read comments Complaint category Loans

Punjab National Bank Housing Finance [Pnbhfl] — loan issue [Resolved]

 Balaji Sampath on Mar 16, 2018
My name is balaji and my loan account with pnb housing was hou/che/0218/490916. I had so many queries in my loan process.

1. At the time of login your relation ship manager told me interest rate for getting plot purchase is 9.40 to 9.60. After loan sanctioning i'm received the interest rate of about 11.00%. I enquired the relationship manager about this he told me your company under proprietor name. I gave the pvt ltd incorporation certificate of my company to him but not things work out.
2.in initial stage your relationship manager told me the processing fee will 11800. I...
Complaint comments  Read comments [1]Complaint category Loans

Punjab National Bank Housing Finance [Pnbhfl] — fraudulent issue with png housing finance ltd [Resolved]

 rvatif on Mar 5, 2018
This is to bring you all notice that we have been fraudulent by team pnb housing finance, thing is that we received a call that you are eligible for top up of rs 4, 00, 000 on base of house loan, agent ramesh prasad visited home and take relevant documents from my parents along with a processing fee cheque of rs 3500/- he assured us for a loan, after 2-3 days, same amount has been deducted from account and we have received call that your loan will not be disbursed due to in eligibility then we ask him regarding refund of cheque then he clearly denied with a fact that this is processing fee and will...
Complaint comments  Read comments [2]Complaint category Loans

Punjab National Bank Housing Finance [Pnbhfl] — loan status [Resolved]

 Venkatesh Patel on Mar 2, 2018
Hi sir i appliled loan against property on jan my loan application is nhl/mls/0118/485654 jayalakshmi vt applied for 20lakhs and i give all documents bt i also cleared my pending documents also nobody was nt giving anwers frm last 2 months and nobody s their in office also i asked brach manger he told give 1day time time next i called ne not respones my call oly # wt guy u r ding office # plz close pnb in tumkur... And he wasted my time and money i want compostion 10 laks...
Complaint comments  Read comments Complaint category Loans

Punjab National Bank Housing Finance [Pnbhfl] — objection against rejection [Resolved]

 vipinvnairkwa on Feb 19, 2018
I had applied for a housing loan vide application no. Ref/hou/tri/0118/482954 through your registered office at trivandrum on 24.01.2018. Whereas on 25.01.2018 the sales executive, who dealt with my application, was returned my documents on the ground that pnb rejected my loan application. As and when heard this, i just wondered about rejection since he faile to adduce necessary documentary evidence to prove"why and on which grond" my application was rejected. Finally i contacted mr. Soji cheriyan, relationship officer, trivandrum over phone owing to obtaining a clarity over the rejection of application....
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank Housing Finance [Pnbhfl] — forced life insurance with home loan [Resolved]

 Krunal Lokhande on Feb 16, 2018
Hi,

I have applied for a home loan with 90% funding for a ready possession property in wakad, pune. After initial processing and getting a confirmation of sanctioned for a home loan, i did not receive any physical or soft copy of the sanctioned letter. After following up with the pnb salesperson and enquiring about the next process i came to know about compulsory 5% insurance which was previously mentioned as negotiable. I tried to ask for the sanctioned letter which he says is only provided at the time of disbursement.

Now i am stuck after doing registration of the...
Complaint comments  Read comments Complaint category Loans

Punjab National Bank Housing Finance [Pnbhfl] — interest rate difference for new and existing customers [Resolved]

 njha1982 on Feb 15, 2018
Loan account = HOU/PUN/0516/286277

I had raised a service request to reduce my interest rate to lower to 8.35% in roi. You offered @9.35% that was minimum roi in your institution.

As several other banks are already offering this rates including pnb who offer this rate to new customers but not existing customers
so we feel cheated and bank is not bothered about old customers. If only getting new customers is so important it is better to. Move on to other bank
who can offer low rate of interest and better customer service......
Complaint comments  Read comments [1]Complaint category Banks

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